Guests on 2nd floor were noisy, one bed sheet is slighty dirty. Room is big and comfy.
Kin Fung
Kin Fung (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2023年5月29日
Villa 整體清潔、有基本的廚具及調味料,主要問題是交通較不便,不能直接在附近的湖邊觀看富士山,需要乘船到湖邊其他位置,與圖片不符。Villa 附近餐廳選擇比較少,建議如不是自駕遊可以考慮住在元箱根港/箱根町港
Chung To
Chung To (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月24日
MASASHI
MASASHI (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Perfect but minus 1 marks
All condition of room is good, and also larger than what i expected. the only bad is the location, you will difficult to find convenient shop or restaurant if after 6 pm, may need to go other place by own transport
Jun Haur
Jun Haur (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Tucked away right off a main road in the area close to bus lines and a short walk to Lake Ashi. Exterior and interior are well maintained and very nice.
Zachary
Zachary (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月12日
The blankets were not very clean
Huei Ming
Huei Ming (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月1日
When we arrived at the property we tried to close the blockout blind and found that it was broken. I tried to phone the property, as there is no on site management and the phone number did not work. I then messaged them via Expedia and received an answer some time later. At first they told me to try the chord, but I advised that I had already done that. They then advised that they knew it was broken and they had ordered a new blind but it had not been supplied yet. They had known about the problem but had done nothing to give us the option to cancel or change accommodation.
We had to sleep in a room that was like sleeping in daylight because of the outside lights all night. The lack of the heavier curtain also allowed the constant road noise to come in.
The next day they came and dropped the heavy curtain permanently. Yes it would be dark in the room at night but throughout the day we couldn't even see outside.
Given that there are so many rules given to you by the property management, they should respect the basic rules of hospitality, "Keep the guest happy".
Problems with the property:
The walls and ceilings are paper thin. You can hear everything the people in other rooms are saying, every footstep and every toilet flush.
The property is located directly on the main road through the area and the cars kept going all night.
There is no onsite management if anything goes wrong
The way that our problem was handled was super bad.
The only good thing was the walkability
Cameron
Cameron (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月29日
Tetsuya
Tetsuya (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
What a beautiful place to stay! I booked two villas and there was so much space in both the loft and the western style. The area has good public transit to an extent. Easy to get to and from Odawara station by bus. We missed the last local bus twice and had to trek back from the other side of the lake after dinner so be aware of the early schedule. I’m Gluten free so food options are limited here. Having a little kitchen was a lifesaver! The owner was very responsive and helpful. Would stay here again or recommend to friends.
Rebecca
Rebecca (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月14日
設備も充実していてすごくよかった
さとし
さとし (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月3日
HO TING
HO TING (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
This is a great place to stay with families, close to lake ashi, and hakone ropeway. Very few dining options at night as it is a very small village
Joseph
Joseph (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
Die Unterkunft war nahezu perfekt. Ein großes Zimmer mit 2 Doppelbetten, Küche mit Waschmaschine (prima, wenn man als Rucksacktourist unterwegs ist), Reiskocher, Töpfen, Pfanne, viel Geschirr, großer Kühlschrank, Mikrowelle.
Großes Bad und extra Dusche & Badewanne. Extra Toilette im separaten Raum.
Einziges Manko: im ganzen Ort gibt es keinen Laden für Lebensmittel und die Restaurants haben alle an den gleichen Tagen geschlossen. Der Pretzi-Markt ist kein Laden und es gibt nur Cracker und Kuchen.
Kleine Verbesserungs-Details:
- auf der Terrasse ein Haken für den Wäsche-Trockner zum Aufhängen.
- einen Habdtuchhaken in der Toilette.
- die Mülleimer nicht neben dem Bett - vielleicht besser im Vorraum
- die Pfanne ist verbogen (Haus E)
Toilet is a bit smelly and the blanket covers look like haven’t been changed.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年7月19日
Tristan
Tristan (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月14日
Está muy lejos de todo aunque tiene transporte para las dos Terminales del Aeropuerto. Solamente debes quedarte si ya no regresaras a Tokio para nada porque los horarios para llegar al hotel en transporte son demasiado limitados después de las ocho de la noche.