Front desk is not friendly! Elevator was out of order, and we have two heavy luggage to move upstairs without any help...
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Shannon
Shannon (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Sherri
Sherri (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
Morgan
Morgan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
Genieen
Genieen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Genieen
Genieen (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 11 日
Not Our First Choice, But Clean
We were traveling during July 4th holiday weekend and since we hadn't planned to be in the area - we were grateful to find this newer hotel had rooms available with pricing that wouldn't break the budget.
However, you do get what you pay for sometimes. The front desk junior staff still have a long ways to go with learning the ropes for the hospitality business. Would recommend the senior management take some time and make sure to impress upon them the importance of a first impression. Know your area, the current happenings and don't look like you just rolled out of bed.
On the positive side, the hot-tub and shower were great and the bed was comfortable & quiet enough at night for us to get a good night's sleep. Can't recommend the on-site breakfast, but the coffee was good.
If you are staying as part of the "Sleep Inn" portion, make sure to bring cash or your credit card if you decide to purchase anything from the quickie mart area. They do not allow you to charge it to your room. That is only supported for the "Mainstay" accommodations. It's a bit of a weird rule, but then if you get into the elevator you'll notice the "H" in "help" is actually an upside down "4" so it feels like they're not trying to cater to premium clients.
Heather
Heather (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 5 日
Ryan
Ryan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Amazing experience with a very comfortable bed, soft sheets, clean room and friendly and professional staff!
Randy
Randy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 28 日
Just Okay
Pricy and the rooms are okay. I expected something different I guess since it was a newer hotel. The breakfast was also not that great.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 22 日
Everything was great except the breakfast. The eggs were processed and not much else was good.
michael
michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Anthony
Anthony (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 18 日
Friendly staff , accessible location, terrible gym (no treadmill)
Lindsay
Lindsay (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 16 日
the hotel was good but we did not have the cleaning service ofthe room...
Ivan
Ivan (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 16 日
The room was clean and comfy but the girls I had experienced at the front desk were sort of rude
savannah
savannah (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
For us the fact that they had the to go breakfast ready since 5 am was the best.
Betsabe
Betsabe (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 10 日
Steve
Steve (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 7 日
Brian
Brian (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 5 日
Hôtel calme. Assez proche du centre de Durango
Jocelyne
Jocelyne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 31 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 28 日
Carla
Carla (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 17 日
There were no flat pillows offered in the room. I recently stayed at 4 Points Sheraton in Newark, DE. The pillows were amazing. I slept sound.
Brian
Brian (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 11 日
Unfriendly Service
When I presented my I'd at checkin, the woman checking me in looked at it, and said "oh she's from (place where I live)" to the man sitting next to her. When I questioned why she said that, I was told that they don't like renting rooms to locals and was asked what my reason for staying was.
Kindra
Kindra (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 10 日
The hotel is super nice and everything is brand new. We booked a king bed and our room came with a pull out couch for our dogs. Our room is big and nice with a full kitchen, full fridge, dishwasher, microwave, dishes and literally everything you would need. The bed is also super comfortable! We really enjoyed our stay & will definitely stay again if we’re in the area in the future.