Nice hotel near city center. You can walk through city center and find many restaurants. Cardiff castle is nearby.
Caril
Caril (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
yan
yan (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2022年9月27日
ah fong
ah fong (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2022年9月23日
is it a real hilton
noisy alarm, addtional charge for parking
yun
yun (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2020年9月28日
滿意酒店職員的工作態度
因疫情關係,所以酒店不會清潔房間,酒店較為舊,但對我來說,地點接近當地學校,所以很方便
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月23日
Not what you expect from a Hilton
1) No parking at the hotel, separate fee of £60 to park 1 block away & this was not mentioned on the website. No valley or assistance to/from offsite car park. 2) Guests of the hotel had restrictions on when thepool and sauna could be accessed… again not mentioned on the website. 3) Very limited drinks in the hotel bar (no cocktail's) and the front bar seemed to be open to anyone (non guests). 4) Food menu and room service menu was very limited and very long wait times (1 hour). In summary I spent almost £1000 for a two night stay (5 star fees) for what was at best a 2 star service and experience. Based upon my experience I would not recommend this hotel to anyone.
Daniel
Daniel (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月22日
Great hotel - just 2 small gripes
Great hotel, friendly staff - especially the lady seating people for breakfast who was very knowledgeable about dietary requirements and just generally very friendly. There is nowhere on the website that its says children (mine are 13 and 15) cannot use the pool unless an adult gets in with them - my children we’re disappointed not to be able to use the pool and i think the minimum age needs to be clearer. We used the stairs to get to our room. This is the only part of the hotel that felt dated and as the staff use the emergency exit to go out and smoke on a number of occasions it really smelt of smoke. Apart from those things we had a good stay and i would definitely return to this hotel
jade
jade (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月22日
Jack
Jack (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Nicholas
Nicholas (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
Really friendly and helpful staff!
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月10日
Excellent stay apart from unable to get room warm
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Woof woof
Disappointed about the dogs allowed in the hotel
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月9日
Lovely room
The room was absolutely immaculate not a single issue it was spotless, such a lovely cosy room too nice and spacious with everything you need a a great deep bath and lovely separate shower. Just room was very cold and the beds are not comfortable and there was a lot of noise.
April
April (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月2日
Short weekend stay - was ok
The room itself was nice with a good quality bed, tv and good facilities however there was a terrible drain smell every time we entered the room.
I was disappointed not to have been given a glass in request from the bar as I was with my 12 year old daughter and so drinking in the bar was not appropriate on a Saturday night with so many adults wishing to enjoy a grown up evening.
We had a comfortable night sleep as the beds were very nice.
However, we wanted to enjoy the leisure facilities the next morning and they are looking incredibly tired and run down, some very poor attempt at covering exposed building work with white sheeting.
Not quite the whole experience you would expect with a Hilton.
However, staff were great in the main (except for the bar staff who told me they had “run out” of champagne flutes when I asked.
Location is very good indeed.
Lisa
Lisa (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月2日
Charlotte
Charlotte (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Amazing staff all very friendly and helpful.
Food in the Graze Restaurant was amazing.
Steam room could do with a revamp.
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
dale
dale (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Ali
Ali (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Andrew
Andrew (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Everyone was helpful, friendly and professional. I felt at ease there and nothing was too much trouble.
Joanne
Joanne (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Christmas night out
Perfect check in, friendly staff and lovely comfortable room
Carol
Carol (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Chelsea
Chelsea (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
New year break
The room was good but the buffet breakfast was nothing special.nice breakfast area, but hot food was not hot.