Check in was easy but room was musty and smelled like smoke and there was mildew on the shower and shower curtain and hair on the wall of the shower! The room was so humid that the bedding felt damp and so did the carpet. Called the desk and asked for an extra set of towels but never received. Restaurant was ok and convenient but the continental breakfast was substandard.
Laura
Laura (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 25 日
The first room the a/c wasn’t working. I ran into the manager in the hallway and she was so helpful. Moved me to another room that was not only Updated but smelled better and the A/c worked amazing. Wish I would have gotten her name she really is great at her job. 😁
Kenyatta
Kenyatta (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 8 日
The bathroom sink was so dirty. Around the bed needed to be vacuumed. There was trash behind the nightstand table.
Carol
Carol (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 30 日
Someone tried to break into our room. The whole door shook as their body weight was pushed into the door. I pressed my body weight against it or I felt it may have given way. I notified the front desk of the problem but no one ever came to check on us. I did see the police in the hall. I was up all night wondering the outcome and felt unsafe. A phone call with an update would have been nice.
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 18 日
2 outta 4 aint bad in baseball
This was our 4th stay here. It is the most convenient location. So far we are 2 for 4. This time there was a couple dead stink bugs on the floor, which we cleaned up no problem. But then the toilet needed attention on every flush and for the 2nd day we had no hot water. I let the front desk know.
Steve Weldin
Steve Weldin (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 3 日
The tv was out the whole time I was there without any compensation
phil
phil (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 1 日
Giani
Giani (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 29 日
Kara
Kara (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 28 日
Do Better
Walking into the hotel it had an unpleasant odor. There were no tv’s in the rooms. The rooms floor was sticky and felt damp.
Kara
Kara (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 27 日
Zero stars!
It was a non-smoking room but you could clearly see where housekeeping had tried to wipe the film.off the mirrors. The room smelled like stale cigarettes. Carpet was dated and dirty. The mattress was just a touch softer than the floor. Sign in lobby said No TV due to changing providers. The shower towels had a musty odor to them, as well.
Adam
Adam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Jeremy
Jeremy (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 12 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 10 日
Renovations needed
The building is in need of a total refit ! The hallways old dirty carpets , no cable and the room was dirty carpets , dirt in corners and bathroom old and damaged . The bed was clean and good so that’s why we actually stayed ignoring everything else , plus we put a chair against the door as it looked like someone could easily break in . The outside doors would not open with our keys , again told it needed repair. This does not reflect on the girl at the eedk, she was great !
.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 8 日
I believe deodorizer to give room a fresher smell would help improve the smell of the room.
Esther
Esther (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Justin
Justin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 24 日
Rooms are to far from the check in. Tv's are small and not smart tvs. Restaurants in the area are limited at best. Bluefield i am.afraid is stuck in a time warp and so is this hotel. I could smell the stinch of years of cigarette smoking in my room even though the hotel is smoke free.
Clay
Clay (1 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 3 月 22 日
Tracy
Tracy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 16 日
Disappointed
Not very clean very poor breakfast not a lot to offer
Kim
Kim (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 10 日
Room wasnt clean, but did get another, breakfast was pretty sad.
Scott
Scott (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 6 日
There was really nothing unique about the property just a regular hotel but the staff is very friendly and I enjoyed my stay there I will stay with this chain again thank you
Daniel R
Daniel R (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Maurice
Maurice (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 2 日
The place is very out dated. Old carpet, paint peeling off the walls inside. The breakfast isnt worth staying for. No protein offered. Just toast, waffles, cereal, or an orange. They do offer juices. It was a confortable place to stay. Just geimy and old.
Lance
Lance (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Place was quiet, close to plenty of stores and restaurants. The bar connected to it was great!
Dequan
Dequan (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 19 日
First room had wet rugs, smoke smell, no internet connection and tv not working. Very nice person at desk handed us a cable to reconnect to try with tv which did not work. Asked to switch rooms and was given a new room with dry rugs, no smell, tv working, weak internet but great shower. Booked online with Expedia to use One Key $ and wondering if that affects room quality choice. Have to give mixed review.