Breakfast was pitiful. Bed was so high I had trouble climbing into it. They need to provide stools to climb into them. Mattress was falling apart and was hard. Room card had to get re-done twice during our 3 night stay.
Laura
Laura (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 11 日
I did miss the eggs, bacon, and sausage that are normally served at breakfast.
Melvin
Melvin (6 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 9 日
Randy
Randy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 9 日
Carpet has spots on rug, sheets were very wrinkled, and the wash clothes and towels were thin and old. The television had a pictur, but no sound. When I called the front desk, the night auditor said there was nothing she could do about it.
Cynthia
Cynthia (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 29 日
room temp high, a/c / heat off, fridge door would no shut (lots of water inside) towels old and hard, room did not seem clean, hallways dirty, two ice machines broke, staff not at front desk
Uriah
Uriah (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 24 日
Gerald P
Gerald P (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 22 日
They had waffles hotels got away from them during covid and many haven't brought them back room was clean refreshed daily
George
George (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Ivan
Ivan (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 6 日
upgrade needed!!
The room and hotel in general is in need of upgrading.
Donald
Donald (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 30 日
Jorge
Jorge (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Manager Brie and the other two Managers have made our stay for inconvenient reasons very comfortable.
They looked after us as if my Daughter and me were family. At a time we needed kindness. They more than delivered!
We love them! And not to forget the gentleman Manager who helped us in a big way. They are all Outstanding!!
geof
geof (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 23 日
I would like to take this opportunity to highly commend your staff at the Bluefield, WV location. They are absolutely stellar in every aspect.
My Daughter and I were stranded and the Managers, Brie, and the other two Ladies on staff made us feel at home all things considered. And they went farther than the "extra mile" to make sure my Daughter was well taken care of.
OUTSTANDING!!!
geof
geof (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Angela
Angela (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 13 日
Head broad was sticky not very clean and no internet in our room
Patrick
Patrick (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 8 月 11 日
TIna
TIna (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 8 月 10 日
Room was dated and not in great condition.
Ryan
Ryan (1 晚浪漫旅程)
Travelocity 真實旅客評價
6/10 不錯
2025 年 8 月 4 日
It did not look as nice as the pictures show. The AC didn't work in the first room they put us in, then the 2nd room the toilet wouldn't stop running. Both rooms smelled like mildew. The comforter was stained and the topper and comforter both had cigarette burns in them. All the ice machines were out of order. The swimming pool is not open at all. The breakfast only had cereal, oatmeal/grits, and waffles. The road up to the hotel and around it is rough with potholes. I honestly was pretty disappointed considering it cost $258 for 2 nights. The front desk workers were nice.
Randi
Randi (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 7 月 28 日
When we checked in they had pee and hair on the side of toilet.
Alex
Alex (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 7 月 24 日
Wished I could say the visit was enjoyable.but I can’t The facility seem to be very run down.