When I booked and paid for the room it was supposed to be a double bed, but I was given a single Queen with a pull-out bed at check- in the young lady was sweet, but she gave a room key to someone else's room that was occupied, and said it was her manager that assigned the room. I accepted the room due to us being tired for the day. The next morning I did receive a phone call the next morning while Ibwas on my way to work asking me if I would like to keep the room or transfer to another. Due to the price difference I decided to stay there. Besides the staff needing additional training for customer service, I would stay there again.
Dewauna
Dewauna (8 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
Ramiro
Ramiro (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月1日
The lady that works the morning shift (6-2) fair skin ( African American lady ) that wears glasses. Very rude and unprofessional. Made my stay very much uncomfortable, had one Hispanic house keeper, walking (sneaking) to the outside door of my hotel room just to see if I was smoking inside the room . Just so she could put me and my child out the hotel (nun refunded). I asked for Fresh Towels ( which I never received) until next shift .
Jasmine
Jasmine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Semonia
Semonia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月10日
My room was nice clean and quiet
Christlyn
Christlyn (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月27日
clement
clement (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月26日
Roach infested
yesenia
yesenia (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月16日
It was decent can update the furniture and the curtains
Elaine
Elaine (14 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月3日
No one at feont desk, no one answered push button.... very unsafe surroundings
angela
angela (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月2日
Old, beat up hotel. Great for over the road truckers and construction laborers.
Raymond
Raymond (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
Great value and comfortable
Tim
Tim (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月19日
Marquitta
Marquitta (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月14日
Receptionist very unhappy, bugs inside apartment, cleaning after 7days, bad smells.
vanderley
vanderley (11 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
Evelyn
Evelyn (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月10日
JaiNai
JaiNai (13 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月30日
Good quiet location room was clean
Darus
Darus (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月29日
Terrible Experience
The experience was horrible. When we arrived to the property the man at the front desk told us that he did not have a room for us even though he acknowledged that we had a clear cut reservation on the hotels.con app. We were stranded without anywhere to stay at 11:30 pm and all hotels were fully booked because of the power outages in Houston. This experience was genuinely terrible, it is shockign that we were able to fully pay for and book a room when they do not have space for us.