We expect a free Wi-Fi for our stay. However, the lady reception only gave us 15 min free. When we try to explain our order should have included free Wi-Fi, she gave us another password without explaining. Then, we request for her manager. Then he came out to explain about joining the membership for enjoying free Wi-Fi. We are very disappionted for her services.
Furthermore, if Free Wi-Fi is only gain from membership, why we need to pay extra during our order via Hotel.com.
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Elliemay
Elliemay (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Would stay again.
As it was birthday we were upgraded to a better room which was lovely. Friendly staff and very nice food.
Rebecca
Rebecca (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Felipe
Felipe (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
It suited our adult family well. The hotel was clean and tidy. Staff were helpful and friendly
W A
W A (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Great service good restaurant perfect stay
David
David (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Colin
Colin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
gareth
gareth (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月2日
Convenient for overnight stopover.
Would stay again.
John
John (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月31日
Helpful staff, good idea to have trolly for luggage. Bathroom a bit crowded toilet was to close to bath. TV was a nightmare to turn on
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月28日
The heat in the rooms is unbearable
The heat is unbearable, 2 completely sleepless nights. The heat made me feel ill, I could eat breakfast either morning due to the heat making me feel so off.
Stacey
Stacey (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月26日
Pauleth
Pauleth (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月23日
Pas d'ascenseur ! Avec des valises bien chargées au 2e étage !
Hôtel un peu daté. Piscine toute petite. Petit déjeuner très bien.
Yannick
Yannick (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月12日
Chloe
Chloe (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月12日
Debbie
Debbie (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月11日
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月10日
A lovely hotel with lovely staff
Clare
Clare (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月9日
We had to ask to move rooms. This was due to the entire window wall being mouldy up to about 60cm from the floor. I do not understand how this could have been overlooked as it takes time to build up to that degree. As we ALL should know, mould is a serious health hazard. This is a serious oversight by you.
Rob
Rob (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月6日
Janet
Janet (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月3日
Convenient location!
It's an older hotel. The management does an excellent job of keeping the property up, but IHG should invest some money in this location. It was super convenient for the meetings I had, but I would probably choose a newer hotel for my next visit.
Ray
Ray (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月22日
The hotel staff very welcoming had to wait for rooms as not quite ready but cold drinks available when we arrived we were on first floor but unfortunately no lift but a young gentleman was on hand to carry my luggage up stairs to my room very clean fridge also with water inside very happy with that we had meals in evening very good
Maureen
Maureen (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月21日
Friendly and comfortable.
Paul
Paul (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月15日
Okay
The stay was okay however our room was very tired and need a complete overhaul.