Does Wyndham Rochester Downtown offer free cancellation for a full refund?

Yes, Wyndham Rochester Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Wyndham Rochester Downtown?

Yes, dogs are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at Wyndham Rochester Downtown?

Yes. Self parking costs USD 5 per day.

What are the check-in and check-out times at Wyndham Rochester Downtown?

You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Wyndham Rochester Downtown and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Wyndham Rochester Downtown?

Yes, there are 2 onsite restaurants, featuring alfresco dining.

What's the area around Wyndham Rochester Downtown like?

Wyndham Rochester Downtown is located by the river in Downtown Rochester, a short 16-minute walk from Strong and 4 minutes' walk from Blue Cross Arena.

Wyndham Rochester Downtown, Rochester: Hotel Reviews, Rooms & Prices

8/10 Very good

Jul 1, 2025

good location and friendly staff

Michael, 1-night trip

10/10 Exceptional

Jul 7, 2025

Best place and clean

Nyota, 2-night trip

2/10 Poor

Oct 11, 2025

The building had not yet turned on the heat in mid-October, so my room was freezing. They provided a space heater, but I could not run it overnight because that's a fire hazard. The elevator was not working, so I

Katie, 2-night trip

10/10 Exceptional

Jun 28, 2025

Everyone was nice and things worked out wonderfully!

Sam, 1-night trip

2/10 Poor

Sep 21, 2025

Will not stay again

Check-in was horrible! Room was not ready until 6:15pm and should have been at 3pm. Everything in room was all plugged into a strip cord as you see in the photo! Fire hazard for nothing would work unless you unplugged stuff and replugged, it was microwave, fridge, tv and lights. Only plus… it’s a 5 min walk to the blue cross arena!

Melissa, 1-night trip

10/10 Exceptional

Jun 5, 2025

Everything was great.

Lisa, 1-night trip

6/10 Good

Sep 21, 2025

Not worth the money

For a Wyndham property I had a much higher expectation for the high cost of a one night stay. The facilities outside of the room itself require major work. The 1 of 2 working elevators was filthy and the outside of the property needs a major cleaning. The room itself was okay except there was no hand soap at all. Had shampoo, conditioner, and lotion, but no soap for hand washing. I shouldn’t have to ask for it.

Michael, 1-night trip

10/10 Exceptional

May 31, 2025

The manager was extremely helpful and demonstrated a thorough knowledge of the establishment. They were also very accommodating to my situation.

Richard, 1-night trip

8/10 Very good

May 25, 2025

Greatblocation and view! Spacious rooms. The staff

Robik, 1-night trip

8/10 Very good

Mar 30, 2025

Great stay. Beautiful views from my room..

Aisha, 2-night trip

4/10 Fair

Aug 4, 2025

Would never stay in a Wyndham hotel again

Front desk was very nice, bathroom was filthy, rif raf in the lobby, didn’t feel safe in the parking lot, no trash collection, no coffee as promised in the morning, room was NOTHING like was on the web site false advertising.

Kuerstin, 2-night trip

2/10 Poor

Aug 19, 2025

Bad service bad staff hotel dirty

This hotel staff was rude in unprofessional Reservations made more than a month prior to trip and confirmed night before When arrived was told there were no rooms despite all of that. And they offered no help whatsoever to secure a room elsewhere Will never choose Wyndham nor book through hotels.com again What’s the point in having a reservation if there is no guarantee of a room

cynthia, 3-night trip

2/10 Poor

Jul 22, 2025

Dirty

Room was dirty and gross covered in bugs.

Stacy, 1-night trip

8/10 Very good

Sep 19, 2025

Nice, needs a refreshing

First impression is great. Lobby is a nice presentation. I did the on line pre checkin so all i would need to do is puckup my key at the front desk. NOT! Had to do it all over at desk, id, cc, etc. Waste of time online uploading pic of my id. Elevator to room, elevator panel has seen better days. King room was spacious. Opened frige to store my beverages, it was warm cuz its unplugged. I plugged it in. Great room, but the bedside scounces were a bit wobbly. Footnote: none of the elevator buttons lighted up. And 1 of 2 elevators out if service due to upgrading. Nice hotel, served my purpose (close to conference at Hyatt down the street) but defitely needs a refresh. I will stay again.

Jeffrey, 2-night trip

10/10 Exceptional

Feb 19, 2025

I enjoyed myself at the hotel,it was very clean and quiet,and I would recommend my friends to come and stay

Anthony, 1-night trip

8/10 Very good

Jun 7, 2025

The staff were SUPERB. Friendly and helpful and everything you could want. The main elevators were out, so you have to use the freight ones, which feel a little sketch.

Ernest R, 4-night trip

10/10 Exceptional

Apr 12, 2025

Staff was awesome, building was undergoing renovations.

Kent, 1-night trip

2/10 Poor

Jul 19, 2025

The proprty had panhandling happening out from. Loud rap music blasting from tge parking lot. The hotel is in disrepair and was dirty. I didnt feel safe enough to even ho up to the girl at the counter. I would like a refund because this hotel was terrible.

Stephanie, 1-night trip

4/10 Fair

Jul 13, 2025

Our check in was great. After that, it was downhill. One elevator was broken, no ice machines worked, our sink was closed causing the water to fill the sink, the coffee maker did not work....when i reported the issues to the desk, they looked at me with a blank stare. I thought the wyndam would do better than this.

Lorraine, 1-night trip

2/10 Poor

Apr 20, 2025

The staff is very nice and helpful . but hotal was very dirty and noise

Edmond, 1-night trip

10/10 Exceptional

Mar 20, 2025

They were very accommodating

Jackeesha, 1-night trip

4/10 Fair

Jul 14, 2025

Give another hotel a try

Horrible 94 degrees out room 78 degrees set AC to 65 and 12 hrs later room still 76

Paul, 1-night trip

2/10 Poor

Sep 7, 2025

DON'T BELIEVE THE HYPE

The WORST hotel that I have ever stayed in. Arrived at 2:47 am on 9/5/25. Late, yes, but willing to stay. Rm#1 NO HEAT, 57 degrees outside, with the button for the heating system missing/broken. The toilet wouldn't flush. Husband repaired the toilet by going into to toilet tank. RM#2 - Lamp with blown bulb. Bathroom caulking looks cruddy with paint over it in an attempt to hide the dirt. A large fist-sized hole above the mirror. NEITHER room had face cloths. When requesting face cloths, given 2 hand towels, with the staff stating none are available

Doris, 3-night trip

8/10 Very good

Feb 11, 2025

the location was good. the Desk person Bella was fantastic and very helpful@

Sam, 3-night trip

6/10 Good

Jun 24, 2025

passenger elevators not working first day there. no ice machines working. staff friendly. bar and what you might call a restaurant open from six to nine. never saw a cook there or anybody having dinner. needs work.

brian, 4-night trip

Wyndham Rochester Downtown

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