I will never stay at another garden inn. I don’t know if it’s because it’s the less expensive hotels of Hilton but this experience was terrible. First off I paid for a king bed room and they gave us two queens, fine no big deal, but not once did room service come clean it. The terrible breakfast buffet was 20$ a head for cold eggs and under cooked sausage and the worst part of it all is that my husband left his wedding ring in our room and the concierge said she would send it to us. Well a week Later I get a call from the local UPS in winter park and an employee of the hotel dropped the ring off and told them to deal with it. So they were calling asking for my address and banking information. If I had known such little care would be placed on one of our very personal items I would’ve asked a friend who lived locally to pick it up. It’s just crazy to me after spending so much money at a hotel for a weekend they can’t even be decent enough to mail a small important belonging or atleast tell us they can’t do it instead of getting a surprise phone call from UPS for all the information needed. It’s a shame how little companies care anymore. At least now I know this hotel sucks.
Mandy
Mandy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Sam
Sam (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
Stayed 2 nights. Room wasn’t clean after the first night.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Deborah
Deborah (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月18日
Bonnie
Bonnie (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Clean hotel, clean room, very good service at a good price.
Louis
Louis (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Gloria Lynn
Gloria Lynn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Alfredo
Alfredo (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
Se solicitó habitación handicap pero nos dieron tina en el baño que dificulta el acceso a personas con dificultad en movilidad
mario german
mario german (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
Bradford
Bradford (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Kerri
Kerri (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
JAIRO
JAIRO (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月20日
Was ok, but hotel is a good 3 stars
Mladen
Mladen (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
Arnaldo
Arnaldo (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
William
William (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月25日
Sofi
Sofi (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月25日
Muy buen hotel, el
Aire un poco ruidoso
mario german
mario german (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月21日
Very comfortable bed, spacious room, good parking, walking distance dining options.
Norma
Norma (4 晚家庭旅程)
CheapTickets 真實旅客評價
8/10 很好
2024年8月19日
ROXANN
ROXANN (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月19日
Coffee and a continental breakfast should be included. Everyone was nice but the amenities were not what I would expect.
Should include bottle water especially for Hilton honor members. Was not acknowledged as an honors member.