The stay was awesome and the staff and the manager were welcoming and they upgraded us to the private villa Rama and Sita which was amazing as the kids enjoyed the pool and we enjoyed the privacy and the view on the jungle!
Tarak
Tarak (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月28日
Definitely NOT 5 star and definitely NOT luxury.
The only thing 5 star was the price we paid to stay (and leave early forfeiting paid for accomodation -considered abetter option than a dud holiday). I would say it is a 3 star guest house/ b&b, at best. The room was dated, old, poor condition, noticeably moldy and smelt, (yes I have stayed in tropical locations before - this was different). We all got itchy throats and coughed all night and I was worried about my asthmatic daughter. Towels, toilet paper felt consistently damp, despite AC.
Private pool looked grimy - I didn’t want to swim in it. Communal pool, whilst lovely outlook to jungle was small (like a home plunge pool) stuck on the side of the breakfast bar area - not somewhere you’d want to hang out at.
Not a pleasant vibe or atmosphere. Went for dinner at 7pm, had to wander round for 10 minutes trying to find anyone to see if it was open.
Solid 25-30 minute drive into Ubud. No hotel shuttle.
Rural Bali setting - but not particularly picturesque - down a shared driveway with local houses & roosters crowing; nor private or remote.
Rarely do I feel compelled to write such a comprehensive and disparaging review but feel utterly ripped off such a disappointment given all the beautiful and charming accomodation options (across all budgets/ property classes) in Ubud. Struggle to believe the favourable reviews (a factor in choosing this) are “arm’s length, paying guests”. And the online photos are extremely flattering.
Josephine
Josephine (4 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月5日
Unhygienic Mold filled and small rooms masquerading and priced like a luxurious 5-star hotel.
Beware before booking, the management won’t cancel. They run a scam operation.
And do diligence, don’t follow the 5-star reviews in most places. They are from friends and family. Real guests are generally disappointed. Pictures are digitally enhanced and consist props.
Property is 2-years old but built cheap and is falling apart.
Kalyan
Kalyan (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月4日
Chris Jean
Chris Jean (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月4日
The first thing to really note is that this hotel has some of the best staff in the world. They went above and beyond on a daily basis to not only make our stay extremely comfortable but also that our kids felt welcome and safe. Our two kids loved the staff. They also helped us with transport wherever we wanted to go and nothing was too much trouble.
The food was very nice but the facilities were quite limited while we were there. No lunch, pool bar closed, no tasting menu's etc It was just coming into season, and we weren't aware that the menu would be as limited as it was, and with young kids we were largely reliant on the hotel for dinner every single night and with the limitations it did get a little repetitive. So again, food was good but it would have been nice to know that it wold be limited upon booking.
Room was very nice, pool was excellent and housekeeping were excellent. It's next to rice fields and in the jungle so you have to expect a lot of insects and we had a Gecko in our roof, which we didn't mind at all but I know some people would. So just know that you're booking a hotel in the jungle. The views were absolutely outstanding and all the locals were friendly.
We used the hotel to take private tours and we really enjoyed this. It was informative, useful and really helpful for us. Just need to be aware that traffic is really bad so whole day trips will take a long time, the hotel offer full day trips to different parts of Bali and it will take that.
Katherine
Katherine (9 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月20日
The property was exactly what we were looking for…secluded, quiet and in the middle of the nature. We booked a regular villa and got upgraded to the big villa for half of our stay. Given there are only 5 villas in the whole resort, we always got the feeling it was as just us there which we loved. The breakfast was very very good and the service was amazing for our entire stay.
Daniel
Daniel (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月27日
Love this place!!!!
AMAZING RESORT!!!! Had the best time and service here. We utilized the resort, did a flower bath, and did floating breakfast here. So much fun! The room was fantastic, too! Great service and staff.
Ariel
Ariel (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月11日
Peaceful
Fizah
Fizah (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年8月31日
During the spa treatment a project was on going so my massage was unfortunately very noisy! But love the villa and the staff!!! Very nice property will go back!
tifanny
tifanny (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2022年11月16日
Must stay
Amazing amazing and amazing. This is a must stay hotel. Staff is extremely friendly hotel is really good and clean. And food hefe is really good. A musy stay.