The towels, pillows, and beds were dirty. The beds had hairs on them. I went to the office to ask for clean towels and I showed them the dirty towels. The person in the office, "Luis" said that he needed to verify if they were dirty. I had them in hands. He gave an attitude but after several minutes, he exchanged them. He said that he didn't have to exchange them and acted like he did me a favor. I do not recommended this location because it was dirty and more importantly because of the poor service.
Francisco
Francisco (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月22日
Dennis
Dennis (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月20日
Excellent hotel in a not so great neighborhood
The worst thing about this hotel was it's location. To put it nicely, it was in a sketchy neighborhood. You will hear traffic and sirens all night long. Now that may be because there is a hospital nearby but maybe not. The shower and showerhead needed a thorough cleaning. There were boogers on the back wall, which was gross. The toilet struggled some. You had to hold the handle down until the bowl emptied otherwise it didn't flush. On the positive side, the hotel staff were very friendly and helpful. There was a fridge and a microwave in the room, which was great.
Natalie
Natalie (7 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Rooms are very clean. Refrigerator, and microwave. Definitely a bargain.
I don’t eat continental breakfasts, so I won’t rate that.
Jeffrey
Jeffrey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月24日
Modern Clean room for a great price.
This ended up being a really nice hotel, especially for the price. The room looked brand new and was clean and everything worked. The area round the hotel is not amazing, but not horrible. You're not staying here for the neighborhood. I also found the staff was very friendly. I'm actually about to book this place again for another stay.
Glenn
Glenn (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Shawnztoy
Shawnztoy (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月17日
Payment options is terrible. Nothing works
raymond
raymond (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月8日
Fernando
Fernando (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月26日
Metal boom in the night
The room was clean. The maids did a good job. The toilet seat was loose and moved around. The bed had sheet metal around the base and it was very hard to keep from hitting it as you approached the bed and it made an awful bonging sound. I would hate to have been in the room below us. The "breakfast" was not a great experience. The coffee wasn't hot, you had to ask for milk for the 2 very sweet choices of cereal. The toaster burned toast if you hit the bread button. There were oatmeal packs but, only foam bowls so you couldn't microwave it. You had to use hot water from the coffee machine which didn't do the job. The syrup dispenser jar for the waffle maker waffles was broken so nothing came out. " cellophane wrapped muffins were inedible. So toast I had to watch and not really cooked oatmeal or a bagel and cream cheese was it. Coffee maker in room had only one packet for one cup for the 3 days we were there.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Alexandra
Alexandra (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
NASCAR Cup Weekend Stay
Upon arrival, we were greeted right away and checked in without any trouble. The front desk manager was very friendly and cordial.
We had the upstairs room. The room was very clean and spacious. There was absolutely no problem with it and we were very comfortable during our stay.
The continental breakfast in the lobby each morning was a treat!!!!
If you’re ever in the Phoenix area, I highly recommend this hotel.
Anthony
Anthony (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Bernd
Bernd (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Good
Jessica
Jessica (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Was slightly worried about the number of homeless when we pulled in, but our stay was uneventful and the room clean and safe! Would stay here again!
Marcia
Marcia (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
Our stay was pleasant and clean. We had no problems. There are some homeless folks outside the hotel property across the street, but had no problems with them nor did any of them come near the hotel. Definitely recommend a stay.
Maria
Maria (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
It was good
Paul
Paul (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月22日
Staff was very friendly. Room was clean and in good condition.
Pablo
Pablo (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Stayed a few days while traveling for business. Would absolutely stay again... no complaints, no issues.
Sharee
Sharee (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月20日
The motel has very convenient location, near the main freeway,
near public transportation. The room was clean, spacious.
Friendly, helpful staff. I had a very pleasant stay.
ALEKSANDRA
ALEKSANDRA (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月18日
Clean
Very clean room. Comfortable.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
Good place to stay
Check in was very fast . Very nice man. Our room was very nice so was the handicap restroom. Love the stay.
Olivia
Olivia (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Zulema
Zulema (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月15日
Jonathan
Jonathan (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月15日
I had made a reservation and got to the property and had no reservation made in my name and now Expedia wants to charge me for not 'cancelling' my reservation as policy. How could I cancel a reservation that was t even made!!!