The buffet was not the best, the buffet manager the hotel staff communication was horrible
真實旅客
4 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
Excelente hotel. La comida muy buena y variada. Tiene 6 restaurantes de especialidades deliciodos
maria de lour
maria de lour (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Shawn
Shawn (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月12日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月12日
Service
Service was not up to my expectations . Little to know servers at the pool.
Kevin
Kevin (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月4日
Es Una Verdades Falta de Atención y Servicio
El Hotel carece de servicio al cliente nos recibieron muy pero muy mal ya que llegamos de madrugada.
Luego la comida es de lo peor y los restaurantes de especialidades no sirven.
Nos quejamos con varias personas y todas nos dijeron que es así.
Lástima las instalaciones que están muy bien para esos pésimos detalles que arruinan por completo la estadía
Julian
Julian (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Rafael
Rafael (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Christian
Christian (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Janiel
Janiel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Relax
My husband and I went for four nights and we had a lovely time we went with another couple. Unfortunately, the other couple had problems with their hot water, and the only complaint that we could come up with is that the food was not great. Other than that, it was excellent all the way around very very relaxing.
Cara
Cara (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月18日
Dirty underwear in my bed run down; seaweed beach
The bed was never changed and a dirty pair of underwear was in the bed. I told the desk about this and they never sent the cleaners to change the bedding. Every restauant we wanted to go to was filled uo. You have to make dinner reservations days in advance and I was not informed of this before our arrival. The hotel is old and a little dirty. The breakfast buffet was not good. Its a long walk to the beach and the beach was full of seaweed. I have heard this is not a good beach area. I would never stay here again.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月20日
Food was 7/10, room was 10/10, staff was very nice and service was amazing
Ashley
Ashley (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月16日
Keep looking
Disappointing for an all-inclusive resort, definitely did not feel like a 5 stars. The most annoying thing was the fact you can only go to the restaurants 5 times, no matter how long your stay. And good luck booking them without agreeing to go through a selling session for hotel membership. There are better beaches in the region. I would not go back.
ivan
ivan (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Quick 4 days stay
Great place everyone was a delight a lot of activities to do and shows at night. Good music from the dj in the club. Recommend to anyone to go. Will return to stay soon.
Martha
Martha (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Angelica M
Angelica M (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月9日
Nice
Ramon
Ramon (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月9日
A lot of options when it comes to foods in the hotel, amazing staffs, great excursions, had nothing bad to say about my stay at the hotel
Robel Habtom
Robel Habtom (6 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年12月9日
Zupash
Zupash (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月9日
The staff was very friendly. The food was sub par though.
LaToya
LaToya (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年12月9日
Tuve que esperar 1 hora para que me entregaran la habitación en el check in, debio ser a las 3 de la tarde y me la entregaron a las 4
Alberto
Alberto (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年12月9日
En mi vida volvería a este hotel ni lo recomiendo. Nada de servicial el staff, el buffet siempre lleno y sucio. Las habitaciones llena de mosquitos, toallas y sabanas manchadas. No es un hotel para relajarse, las de limpieza, mini bar y demás tocan la puerta demasiado rudo y no son sensibles al huésped. Los del expand hotel son hostigante. No hay nada de empatia por parte del staff. Comienzan a hacer reparaciones internas a las 8am y todo se escucha en la habitacion. Al igual que la television de la habitacion de al lado.
La peor experiencia que he tenido en un hotel.
STEPHANIE
STEPHANIE (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年12月8日
Sea side and good restaurants for dinner, if you make reservations.
Jose Alfredo
Jose Alfredo (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月8日
Shaqueetah
Shaqueetah (4 晚行程)
CheapTickets 真實旅客評價
8/10 很好
2024年12月8日
Liked the property itself.
Didn’t like the lack of activities, staff was slow and service was bad, dining was limited to reservation only even though restaurants were half empty, and buffet food was very basic.