The room is very clean and the staff is helpful. The sink in my room is plugged however the staff came to help as soon. Now they don't provide breakfast because of the virus.
TZU H
TZU H (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月1日
Tabatha
Tabatha (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月25日
Miguel
Miguel (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月22日
Joshua
Joshua (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
April
April (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Our stay was amazing. We opened the front door, and there was a huge mountain with a beautiful forest of pine trees. planning our next trip to my coworkers and family about Clarion Point.
frank
frank (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Floor was dirty, hair in bathroom, ceiling tiles was half way off in some spots in bathroom also in my friends room ceiling tiles was out and the shower head was taped on and floor was dirty as well
Jerry
Jerry (3 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月30日
Very good location to access Gatlinburg
During chek-in, nobody told us the room service is based on request.
Jason
Jason (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月24日
Good if you just need a place to sleep.
The room was spacious, but had a musty smell to it. I had to buy Febreze to get rid of the smell. The toilet moved when you sat on it and the bathroom floor hadn't been mopped. Housekeeping is only available upon request. There was a closet to hang clothes, but not a dresser. The continental breakfast was the usual fare. It was within walking distance to the attractions, so that was nice.
Anthony
Anthony (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月19日
Great location!
Angela
Angela (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月8日
Sad
Mold In refrigerator, air conditioner a window. Pool was not clean, floors were dirty.
Jaime
Jaime (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
The room looked like it was remodeled updated
PAMELA
PAMELA (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月4日
Easy access to sites
Sarah E
Sarah E (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月16日
orenthia
orenthia (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
Una noche estuvo bien
Duny
Duny (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月8日
There for family reunion. Room was clean. They could have finished the wall repair with paint. Shower curtain too short so water went all over the floor. Did have hot water so no complaint on that. NOT ENOUGH PARKING when hotel is busy. Had to park in road beside hotel with two other cars. Breakfast was good.
Randy
Randy (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月8日
The room smelled bad so we asked to be changed to another room. Good breakfast!
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月3日
Loq security, no housekeeping
Mohdiftekhar Ali
Mohdiftekhar Ali (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月29日
The room was very clean. Comfortable bed. Checking in was good. Walking distance to shopping and attractions. Good breakfast items.
Cons: vending machine had warm pop. And when trying to check out there was absolutely no one around. At front desk, in the breakfast area. No one. Was hesitant to leave my key in their so called drop box,which was a little basket.
Lorena
Lorena (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月24日
Good
Maria
Maria (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月23日
Diana
Diana (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月23日
The over all stay was good, however the room had a strong musty smell, room was clean, staff was pleasant, breakfast was decent
Nicole
Nicole (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月16日
Close to down town Gatlinburg. Nice area. Great views. Clean room and nice people.
Kenneth
Kenneth (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月11日
Would recommend 110 %
I had an issue with ac. They came looked at it said we will just put you in new room. It was about a half hour total so quick for customer concerns. Breakfast was much more than anticipated. Eggs sausage biscuits gravy potatoes bagels cereal sooo many options. Don't get me wrong needs updates but considering price, excellent service and how close to downtown it gets 5 stars for sure. Pool was very clean I didn't get in but very nice area to sit outside and read a book