The hotel is really nice of the environment and the service. The therapist of SPA were very good, we did enjoy the massage very much. However although we made a reservation for the restaurant, it seemed the staffs didn’t realize we visited it and send a mail to us on the next day for missing our arrival. The shower in the room was really weak, it didn’t come out any water during the mid night which was bit terrible.
This is not a brand new modern design hotel but is very well maintained and you can find everything you need from there. Apart from the various pool facilities, it's actually just next to the long Nusa Dua beach which you can swim and have water sports facilities. There are other few hotels sharing the same long beach therefore you will never find it congested and it's a really nice experience of walking alongside. Besides, the beach is facing east and so is a perfect spot for seeing sunrise! Food quality did not surprise me but is still good and we enjoyed.
Please note that this hotel is at the south-eastern end of Bali which is a nice area. However, it's also quite far away from some of the activities. To us this is not a major issue as traveling via taxi is very convenient.
Close to beach, shopping mall, museum and theatre.
An excellent stay especially for my honey money trip. Very warm and helpful staff who are ready to give support at almost anywhere in the resort, I could found a staff for help just within 20 steps while I needed. The room is good, room service is good and also the environment that was really relaxing and undisturbed from others. The resort provides different choice of paid activities and service with transport arranged, basically I can just stay in the resort and plan for my trips there, waiting for pick up and no need to worry for transport. Definitely will come back.
I think in general it is good. We travel with one kid at delux studio. Room is quite big enough for 3 to stay. Beach is wanderful. Swimming pool is not so clear water comparing to Kuta Hard rock Hotel. People are very nice and offer discount for the breakfirst which I selected the wrong backage at hotel.com. The breakfirst was fantasic. Location is very closed (~700meter) to Bali collection shopping mall. There are many optons for foods.
CHAOCHUN
Hotels.com 真實旅客評價
10/10 完美
2015年5月12日
Rememberable Holidays
All the crew are proactive and willing to help.
To me I am feeling they do want to make difference rather than only to get things done.
During the 4 nights stay we felt welcome and warm hospitality from Laguna.
Not to mention the stunning Balinese style construction / environments.
We indeed had a very delightful and relaxing holidays here and definitely would love to come back again
Guanghwa
Hotels.com 真實旅客評價
10/10 完美
2015年2月7日
美好的假期
非常适合全家度假,服务好极了,环境太美了,百分满意!
KUN
Hotels.com 真實旅客評價
10/10 完美
2015年1月10日
Good experience
Villa is cozy and comfortable. Hotel is located quite near the big shopping mall which can be reached by hotel shuttle bus though it picks up every one hour. Room services are good. The beach is beautiful.
Wai Chu
Hotels.com 真實旅客評價
10/10 完美
2014年12月4日
My experience in The Laguna
beautiful environment and friendly staff
Cheuk Nga
Hotels.com 真實旅客評價
10/10 完美
2014年12月4日
memorable time in The Laguna
Nice beach, nice pool and nice staff.
worth to spend whole day inside the hotel without being bored