Fomos transferidos para outro hotel, lotado de adolescentes, muito barulho, na madrugada. A limpeza deixou a desejar, os quartos tinham carpetes e estavam com muita poeira.
Felipe
Felipe (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年4月3日
La ubicación, es chico y las instalaciones son viejas, pero lo compensa su ubicación y su limpieza
IMELDA ARELI SOTO
Expedia 真實旅客評價
4/10 一般
2023年3月20日
Sonja
Expedia 真實旅客評價
6/10 不錯
2023年3月5日
Luis Alberto
Luis Alberto (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年2月13日
Sehr nah am Times Square. In der Nähe Metro, Bus und genügend Essmöglichkeiten. Mitarbeiter super freundlich und hilfsbereit. Zimmer klein und einfach, aber sauber, wird jeden Tag gereinigt. Guter Gratiskaffee. Was will man mehr für einen Kurztrip nach New York? Ich würde es wieder buchen.
Karsten
Expedia 真實旅客評價
4/10 一般
2022年12月28日
No tengo opinión ya que me cambiaron de Hotel. Según por qué estaba en remodelación
Rodrigo Cruz
Expedia 真實旅客評價
10/10 完美
2022年11月24日
Very good experience
Delaine
Delaine (4 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2022年11月20日
BARRY
BARRY (6 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2022年11月9日
Séjour annulé et transféré dans un autre hôtel sans nous avoir prévenus !!!! Manque total de sérieux et de professionnalisme
delphine
Expedia 真實旅客評價
4/10 一般
2022年11月8日
Did not get to stay, it seemed that Orbitz sent the reservation cancelation to my email less then 24hours of my arrival so after I got there I was informed that the hotel had been taken over by the city, but they did give me 2 hotel options to stay at and they took care of everything
this is the second time this has happened, the last time it was a Hotel in Tampa
Alphonso
Orbitz 真實旅客評價
6/10 不錯
2022年11月7日
Marie-José
Expedia 真實旅客評價
2/10 欠佳
2022年11月3日
The Washington Jefferson Hoyel was closed for renovations when we arrived and we could not stay there. We were directed to go to the Hotel Edison instead.
Annette
Expedia 真實旅客評價
4/10 一般
2022年11月1日
Unsere Zimmer waren bei der Ankunft nicht verfügbar und wir mussten in ein anderes Hotel ausweichen
hannes
Expedia 真實旅客評價
8/10 很好
2022年10月27日
Local muito bom
Muito boa localização, somente cuidar dos quartos de frente que são muito barulhentos. O atendimento realizado foi muito.
JOAO BATISTA
JOAO BATISTA (10 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2022年10月25日
We didn’t stay at this hotel. Flew into the city late at night only to be told “the government is taking over the hotel we have transferred you to a new hotel you can’t stay here” 45 MINUTES AWAY from the current area no email notification before hand or a call during the daytime hours. While seeing other hotel guest enter and exit the building who were clearly staying in the hotel.
Hotel staff did not even know how far the “new” hotel was I had to look it up myself. We were offered up to a $50 cab ride to the new hotel and 2 breakfast vouchers… what a laughable compensation.
Hotel staff were not knowledgeable and not helpful. We got a refund and found a better hotel. I wouldn’t waste your time at this place. Stay somewhere else!
Also, this hotel staff lied to our travel agency saying we took the transfer hotel when we did not. So for a lack of a better term “scammed” us as we wouldn’t been changed for this stay when we did not stay at this hotel. Therefore, had to fight for our refund from this unworthy hotel. Don’t waste your time and money on this place.
Jessica
Jessica (3 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2022年10月25日
I arrived for check in and was told that I would not be in that hotel and they gave a letter and the adress to the other hotel. Not even providing transportation in the rain
Christian
Christian (2 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2022年10月25日
Reservation moved to another hotel
Upon arrival I was told I was being moved to a different (sister) hotel because the city had taken this hotel over. I don't like not having a choice of where I stay. AND, this put me behind on my schedule causing me to miss out on an event I had planned and paid for. A notification BEFORE arriving would have been better. Waste of my time.
Tina
Tina (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年10月25日
Emplacement idéal pour visiter New York, proche de Times Square, Central Park et d’une station de métro. Personnel agréable. Bonne sonorité pour la chambre. Par contre lit trop petit, douche trop longue pour avoir de l’eau chaude (pas très écolo) et wifi qui se déconnecte tout le temps. Mais dans l’ensemble hôtel correct pour un séjour à New York
真實旅客
6 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2022年10月24日
The room is very basic and very small. No desk for the computer, barely enough room to open a suitcase. I was expecting something a little better for $400 on a Wednesday.
Petr
Petr (4 晚商務旅程)
Orbitz 真實旅客評價
8/10 很好
2022年10月24日
Unfortunately, they had to move us to their sister hotel, The Edison, because the City of New York took over the hotel. The staff made the shift as painless as possible - but we would have preferred to stay at the WJ.
Kevin Andrew
Kevin Andrew (4 晚浪漫旅程)
Orbitz 真實旅客評價
2/10 欠佳
2022年10月24日
The Triumph Hotel chain contracted with the city of NY to let them use the WJ Hotel and didn’t inform any guests until we attempted to check-in. They claimed the city “took over” the hotel in a sad attempt to deflect blame. They tried moving me to a hotel up on 77th St when I chose the WJ for its location. Apologies and $10 for cab fare do NOT make up for a lack of communication and horrible inconveniences for the remainder of my visit to the city. Being in a sudden position of having no option I had to agree to a hotel on 44th but three avenues over in the middle of Times Square and the tourist crowds. Any hotel with a genuine concern about service would have owned their decision, contacted reservation holders prior to check-in, and offered the opportunity to cancel, enabling those who chose to find other accommodations. The front desk staff was forced to deal with a lot of disgruntled and angry guests while the people who made this decision sat back and had an obvious lack of empathy while perpetrating this fraud. I suggest avoiding any Triumph Hotel going forward since guest services are placed well below corporate profit.