The front desk is not so nice and will treat you differently according to color.
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Expedia 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Cristian
Cristian (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 14 日
Poor housekeeping service
Our room was not cleaned the second day. We asked the front desk about it and they immediately sent someone up. We left the room while she cleaned it. We were gone for several hours and returned to find our room door propped open. It had been key that way for hours. Luckily nothing was stolen. I complained to the front desk and the manager said he would mention it to the housekeeper manager. This was a serious issue that I felt was brushed under the carpet.
Timothy
Timothy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
We stayed at this location and enjoy our time. The room was very clean and the staff were great! I would highly recommend this location as it is centrally located and close to the Rock and Roll Hall of Fame.
Donald G
Donald G (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Leslie
Leslie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 11 日
Average but not worth another visit
Room and bathroom were both very clean however the carpet could use a cleaning. My bare feet were filthy when I showered. Pillows need replaced badly but the beds have a few more years to go. Parking was outrageous and during peak times, slow.
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
I'd stay here again!
The hotel is in a great location. We were able to walk to the Rock and Roll Hall of Fame. The staff was friendly and the place is very clean.
Sharon
Sharon (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 9 日
Susan
Susan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Family time in Cleveland
The breakfast was great. Very helpful and a good variety of stuff to eat. Rooms were a little loud. You could hear everything outside and from other rooms. Room service was helpful. Location was great to get to the baseball stadium and the rock n roll hall of fame. Right in the middle. Also a casino close by for adult time.
Joel
Joel (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
Not quite satisfied but it was okay
The location was nice downtown Cleveland the room was small the tub would not drain called for maintenance it did not help so it was still stopped up took a long time to dream overall it was clean.
Ms.Donna
Ms.Donna (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Lamonte
Lamonte (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 3 日
Lisa
Lisa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
Traci
Traci (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 1 日
My sheet had a few black spots.
The elevatir
Rainbo
Rainbo (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Evan
Evan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Shauna
Shauna (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 8 日
The air conditioning in my room wouldn’t cool the room below 75 degrees. They sent a man to fix it, he reset it and we left for the game. We came back to our room three hours later to the same temperature
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 6 日
Very nice and clean
Nancy
Nancy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Besides the bugs, everything was awesome! Thanks to the attendant for telling us they die off around June. Duly noted for the next visit.