Hotel was ok. Room had an odor. Probably won’t stay there again.
Sarah
1 晚行程
4/10
Broken AC, no air circulation turned off due to loud clicking sound, rip bed sheet, other had multiple hair and stain spots on comforter.
真實旅客
1 晚家庭旅程
4/10
The building doesn't look like the pictures at all. AC was broken. No free breakfast- was refused at the hotel restaurant who tried to charge me 14.99 for a garbage continental breakfast. The redeeming quality was proximity to JMA Dome. Thats it.
真實旅客
1 晚家庭旅程
2/10
Room was not ready until after 4, check in was at 3. Room was very hot, over 80 degrees and I was told AC could not be turned on due to age of building. Cold water did not work and there were stains on the bedding. Paid over $600 and I can honestly say it was the worst hotel I have ever stayed at.
Samuel
1 晚家庭旅程
10/10
Tejal
2 晚行程
6/10
Cara
1 晚家庭旅程
4/10
The first room had a leaking toilet, went to the front desk, they switched our room. The second room had no air conditioning. The room was very hot. We hadnt noticed till after the show we went to. We got back to the room around 1045 pm. In the morning, my wife showered. The tub would not drain, therefor i could not shower. At checkout we informed the front desk attendant. She brushed our concerns off with a smug "thansk for letting us know" response. We will not be staying at this establishment ever again.
Henry
1 晚行程
10/10
David who greeted us and helped us was kind and had amazing recommendations!! David’s kindness does not go unnoticed and made the experience even better. Will definitely stay again.
Melody
1 晚商務旅程
6/10
真實旅客
3 晚商務旅程
10/10
LaPassion
1 晚行程
2/10
Lost power for several hours. No air conditioning available. My room was 78° for the duration of my stay and my daughter‘s room was 80°.
Jason
1 晚家庭旅程
8/10
It was a great stay, the hotel was nice, the people working were very pleasant, the restaurant was delicious. My only small complaint is the bed wasn’t very comfortable.
Jill
1 晚行程
10/10
Charlene
2 晚家庭旅程
2/10
The parking lot at night was not well lit. The room was very dirty. The shower leaked. There was no room service as advertised. The restaurant was not open early as advertised. The walls were paper thin and you could see out into the hallway under my door so you could hear and see shadows of everyone walking by. Also i was supposed to be in a smoke free area and you could smell cigarette fumes from another room. They also charge 10 dollars a day for parking and that is not advertised in the price when you book.
Jessie
2 晚商務旅程
10/10
Staff incredible !!
Amanda
10/10
Amanda
1 晚行程
10/10
David, the concierge, is a joy! Excellent hospitality and communication skills!
Ashley
2 晚商務旅程
6/10
Kristin
2 晚行程
8/10
Itvwas good, until i had to walk half mile down hall to my room, to find out my keys didnt work. Now i have to go back up half mile to have it fixed and walk back! Ugh! One morning, i walked went to walk out 9f my room, and almost trip over a mini fridge in front of my door!! I mean, whats that!!
ANNLEE
2 晚商務旅程
6/10
Location was super convenient to SU. Hotel can be updated and a bit cleaner. The smell of weed was so strong everywhere that it was gross and overwhelming….consider splitting smokers to another area of the hotel although it was listed as a non smoking facility.