Staff was quite nice and helpful. A room with disability facilities was arranged when we arrived early for checking-in. Hardware inside the room is way sooooo old & poor and dust is everywhere. There were even cockroaches in the room! Housekeeping service is another point to disappoint us as well..my hair loss on the carpet and the drain in the shower area from Day1 are still there when we check-out on Day5. Bedsheets were not changed for few nights as well....