We stayed this hotel twice in late November 2019, each of which was 2 nights for USD $71.40. In the first stay when we just arrived Chile, the owner intentionally overcharged us by saying hotels.com converted the charge to local Chilean Peso 70000 (the exchange rate on that day was 775.4, the overcharge was CLP 14636 or USD $18.88). Since we trusted hotels.com and had no reason not to distrust the owner, and we didn't know what the exchange rate was, we paid CLP 70000 by credit card. After we came back for the 2nd 2-night stay in 3 days, we had knowledge of how other hotels charged us fairly and the exchange rate. The owner charged us CLP 70000 again. This time we questioned him how USD $71.40 was converted to CLP 70000. He insisted that hotels.com made the conversion. We paid it by credit card with doubts for the charge. Right after coming back home, we contacted hotels.com. They denied the conversion from USD $71.40 to CLP 70000, and contacted the owner. This time the owner said the overcharges were for tax and using credit card. First, the owner never mentioned those reasons to us. Secondly, foreigners don't need to pay any tax and nobody else in Chile charged us extra for using credit card during the entire time we stayed in Chile for 8 days.
