I did not receive the room I reserved! I ordered a king room study with a sofa bed. It did not. No sofa, no sofa bed, just a bed. I asked the clerk could he move me into the room i purchased, he said he wasnt a house keeper so he doesn't know what types of rooms they have. Then he said he could move me into a double queen bed room but that i would have to purchase ANOTHER ROOM! He wanted to pay for another room to be able to receive the room i already paid for! I adked him to just chanfe my key card to the room with two beds, he said couldn't. Id have to purchase another room. So i ended up have to share my bed bc i did not get the room i purchased. I needed the sofabed for my gurst to sleep on. But no! I was asked to purchase another room to have that option.
brad
brad (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Excellent Service
The level of service was extraordinary. Thank you.
Jason
Jason (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
The staff was wonderful. We enjoyed the breakfast.
Ginger
Ginger (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Good service
Facility was clean and nice. Good open area in the back for my dog with waste bags. I left some expensive clothes in the closet and they held them for me until a friend could pick them up... what a relief. Thanks!
J Michael
J Michael (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Bed was so comfortable (better than my expensive adjustable bed). Quiet beautiful area, elevator could use some maintenance but had a great stay.
Scott
Scott (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月30日
The orignal room they had for us wasnt ready so they put us in another which was the same so it was fine. Upon getting into the room and unpacking we noticed a huge gap in the door, you could see right into the hallway and vice versa with the door closed, they moved us to another room which was fine. The new room also had a gap in the door but smaller and the toilet was running non-stop. It was the last room they had available so I didnt bother bringing it up to the front desk. The place had a foul smell in the hallway as well. Now for the good, staff was awesome and the breakfas was delicious.
Christopher
Christopher (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月16日
Brian
Brian (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
Nice room, friendly staff.
Thomas
Thomas (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月15日
Really quiet spot in a forest. The staff was very friendly and everything was so clean. There are plenty of dining options within a 5 minute drive. I would definitely stay here again!
Mike
Mike (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月11日
Supper nice staff
Clean
Jose
Jose (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月8日
Veronica
Veronica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Everything about the stay was wonderful. The staff were very nice and helpful. Room was large enough for our little one to play in when we needed a rest. The only thing is the pillows were not great. Id bring your own. We normally do, but forgot on this trip.
Lauren
Lauren (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Easy and very close to the Shiloh Battlefield. Awesome.
Logan
Logan (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月14日
Matthew
Matthew (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Great place to stay close to Pickwick State Park, with parking options for boat.