We had to come into New Orleans a day early for a cruise because of a snowstorm back home. The room was what I wanted in that we had plenty of room to hang out in while we were waiting.
Melanie
Melanie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Travis
Travis (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
GOOD ROOM, GOOD KITCHEN
GOOD SIZED ROOM, GREAT LITTLE KITCHEN.
henry
henry (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
Great stay!
The suite was spacious and comfortable. We really enjoyed the hotel and its ammenities
Shannon
Shannon (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Sonesta Convention Center - Consistently Good!
I stay here often. It's always a consistent, enjoyable experience. The staff is always smiling and genuinely happy to help!
Mary Ellen
Mary Ellen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
ann
ann (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
It was amazing the staff was nice and professional i also liked the breakfast in the morning
albert
albert (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Christmas Visit
Great location near WWII Museum. 10 minutes walk. Very accommodating to French Quarters. 23 minutes walk.
The breakfast wasn't good. Not enough food.
Kelvin
Kelvin (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月5日
Great staff & spot, but uncomfortable stay!
The staff was wonderful, the funds were nice, and the location was perfect. Within walking distance to nice restaurants, the River Walk, etc. The only reasons I chose not to rate our stay as a 5 star was because the beds were very uncomfortable. We all felt like we were sleeping on concrete blocks. Extremely uncomfortable!! Our room was on the 2nd floor above the lobby. Every night we were kept up by loud sounds of something rolling in the downstairs hallway. It sounded like it was right outside our bedroom window. This went on for hours recent night. We later found out that every night they have a company come in to pickup towels and linen to launder for them.
Dana
Dana (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Jill
Jill (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Jennifer
Jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Angelika
Angelika (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月2日
Terrible experience
Customer service is terrible, a they do not know their policy, a the managers or rude an in considerate. We had a car wreck and had to stay over night in the hospital a wasn’t able to make the reservation, I called 3 times an I was confirmed that the room was canceled but then they say it was un-refundable after they gave me the run around after 3 days. We had a car wreck my daughter broke her leg. Is that not enough to get the money back for a room we didn’t stay in. I feel something should be understood an taken under consideration.
Chastite
Chastite (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月1日
Awful Shower
My biggest complaint was the shower - no hot water and no water pressure. It was awful! Also, walls were super thin and you could hear all the dogs and noises from other rooms. Room was spacious and beds were comfy. Breakfast was sub-par — pancake machine didn’t work, oatmeal unavailable half the days, etc. Popcorn maker in the lobby was a fun touch.
James
James (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
avery
avery (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Harold
Harold (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Casey
Casey (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Hyundai Sonesta
The front desk was extremely kind and helpful including when I had an incident that required immediate addressing. Everything was in walking distance even though that led to some chafing. Thankfully the AC in the hotel room was amazing. I would definitely stay there again.