2/10 欠佳
2025 年 5 月 13 日
Terrible and disappointed
We arrived on time, checked in, but the property looked terrible!! Nothing like the picture. We went into the room and it was filthy!! Stains on the carpet and the bed. The room had a bad smell! My wife and I couldn't stay there. We spoked to the receptionist about it and she didn't look presentable at all for a receptionist. We want to another hotel down the road instead. I called Hotels.com to see if we could get a refund, because the hotel didn't look at all like the pictures on line "False advertisement " I received an email saying we couldn't get a refund we are very frustrated and disappointed with the hotel and Hotels.com!! Never using them again!!
Gene
Gene (1 晚行程)
Hotels.com 真實旅客評價