Perfect for people who like cruises and large families. We were new to Mexico so it was a good choice.
Good plentiful food, kind, cheerful waiters and concierge, very clean, hard-working staff.
They gave us two waters/person a day automatically, I got more at a bodega 100 steps outside, concierge changed 500 pesos a day for tip cash, ten minute walk to zona romantica, bus right outside too.
I would have preferred staying somewhere where we would eating out and discover places, but my friends chose this hotel and they preferred to stay in. It was a great place to hang with friends and drink, but to also eat alone. 5 pools complex. 4 or more bars. Hot tub.
I would like more shade umbrellas on the beach.
The beach was fine, surf made it harder for snorkeling and flippers. We didn’t book any activities. Staff spoke English but were happy to entertain my beginning Spanish.
I couldn’t figure out a good way to have my tip money on me while I was at the pools or beach.
You wear a small wristband so you can run around and not worry about losing your key. You check out towels. It’s a lively place, music playing everywhere, easy to meet people.