The hotel is in a fantastic location. If you have kids, this is the place to go cause it is so family friendly. If you are looking for a 5 star hotel, don't book here but for us, we just wanted a place to lay our heads and the staff were awesome, breakfast was good and parking was free. We would definitely book here again.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月27日
Ok but not as shown in photos
I was really looking forward to having a fireplace in the room since that is what the picture showed but there was no fireplace. The room was very run down and dingy. The mattress was so old that it was saggy and super uncomfortable to sleep on. The heart shaped jacuzzi was nice and did work. The breakfast was basically an egg sandwich or cereal and toast. Free parking was a bonus.
Kristie
Kristie (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月16日
Would just like to know when I book with hotel.com I get put in room's that need to be redone. Was but on the 4th floor at the far end with nobody else on the floor. Had no fridge, no microwave.
Elizabeth
Elizabeth (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月14日
Horrible.
The place is very run down. Room wasn’t clean. The drapes has gross splatter everywhere. The bathroom drop ceiling was all stained the toilet seat had what looked like a burnt patch on it. Even the bath plug was disgusting. They’re $1. Two of the lamp shades had tears or wholes in it. The beds weren’t comfortable. No one mentioned the water passes were good the full day you check in. You do not have to wait to check in. We got there around dinner time and found out so we only had 3 hours on Sunday to go to the park it opens at 12 and passed end at 3pm. The hotel is loud because of the open concept lobby which your sliding doors back on and it smelled like a locker room from the water I’m guessing . The breakfast was good. It looks like an old elementary school converted. Needs an overhaul or at minimum beds and blinds. So disappointed. Went up for my boyfriend’s son’s 8th birthday. Very disappointed
Ross
Ross (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月13日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025年1月3日
Very noicey
Suzette
Suzette (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月1日
Mini refrigeration should be accessible in rooms. Water should be made available for guests.
Harshil
Harshil (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月31日
Arsad
Arsad (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月30日
Poor experience in a low level hotel.
It’s a really, really simple hotel, with a clear lack of maintenance, a poor breakfast with a long line to try to get some food. We had to go 3 times to the reception because the keys didn’t worked.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月29日
Elizabeth
Elizabeth (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月28日
Needs a facelift
The floors were very dirty. Carpets in the bedrooms were disgusting. The TV only had one channel. Very outdated.
Daniel
Daniel (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月27日
Be careful. On our last night at exact 1125pm, a voice of a man knocking our door for cleaning. Like!! What?? At midnight. It’s scary, so I’ve talked to staff in the morning and they did apologize. They clearly said, cut off for cleaning is 10pm. And one more thing, one woman staff with a curly hair rolled her eyes on us while me and my daughter waiting for the elevator.
Jennifer
Jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Eulalia
Eulalia (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月25日
Bad
It was so busy at water park on Dec 24 and the breakfast was so crowded we had to stand up on the line for breakfast this was my first time I had this experience at this hotel I been there before it was nice but my this visit is not that great hopefully it get better on future
Basira
Basira (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月25日
Hot water
Oh well our first night when we arrived we ask the desk attendant if they have hot water to make soup but the attendant told me to get hot water from the washroom tub thats so unhealthy and disgusting…i think you should put some kettle on the breakfast place for overnight…and please tell your desk attendant to be more nice and pleasant.
Sussette
Sussette (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月24日
You book this hotel to be close to the action at Niagara Falls. Everything is at walking distance. Kinda old, carpets everywhere even in the hallway. Rooms are okay. Not very well isolated since you can hear your neighbours noise. Breakfast brunch was good. Staff is friendly.
Tuan An
Tuan An (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Mediocre
Got a room with a jetted tub. There was no way the tub was ever going to be used. The hotel itself was clean and staff was pleasant. Breakfast was very busy with a long line but it was a good selection. One employee on breakfast duty was miserable. There was a little area for coffee, seperate from the food line. I went over and got 2 coffees and 1 other girl was there getting her coffee. The place was packed with every table being occupied at this time. I went over and got 2 coffees and was putting cream in them when this ill tempered woman comes over and mutters something. I didnt catch it and looked at her and said pardon? She looked right in my face and said, you should take those coffees back to your table and do that. There was nobody at the coffee station and like i told her, i dont have a table to do this at. She was just hating her life, idk. Just be aware......shes around lol
Shannon
Shannon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Viral
Viral (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Fun day out
Gary
Gary (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月12日
Does not worth the price
It was clean but a bit old. Heater a bit noisy and took a long time to heat up the room. Tiny swimming pool. Breakfast could have been better, no snacks, fruits, yogurt.