This was by far the worst hotel experience I have ever had. I take my family on one vacation a year, and this 4 star resort was over priced, unsafe, and unsanitary. I reserved the king suite. In our $630/night suite, there was a brown hand size poop stain on our bed linens upon arrival. We were assured from cleaners “it’s just rust”. The trim was falling off the corner wall with tacks sticking out. My 2 year old son found sharp plyers on the first aid kit at his reach at the pool. The community pool bathroom (the only one available for pool guests) had electrical wires, unsupervised tools/equipment present the entire time. One maintenance man stayed in the bathroom to “secure a mirror from falling” while my 4 year old daughter and I used the facility. It was uncomfortable. The safety was the biggest issue. Every step we took I had to watch out for loose boards, tools, wires, debris which was incredibly stressful with my 2 and 4 year old. I brought my concerns to the manager the first night and was told they had no available rooms to move and dismissed my concerns about the rogue tools and wires in bathrooms. We were given one morning of breakfast coupons and the $125 resort fee waived. We spent over $2k for our 4-star vacation. This place should be shut down until renovations are completed or someone should assess if they are up to code. Our trip should have been comped or the price of the room lowered based on the unsanitary and unsafe conditions.