The hotel is clean and all of the staff are nice. The restaurant there is good, I love the food here. The corridor of the hotel room is too dark and a bit terrible.
Location is good. Easy to access. Service is excellent as all staffs here are very friendly and helpful. Room is big enough, clean and comfortable.
Lai Ping
Hotels.com 真實旅客評價
6/10 不錯
2016年10月22日
Small room but nice view
- The room is small, cannot open two luggages at the same time!
- Nice street view
- Bad additute fm some staffs in the restaurant
- A little bit expensive
- can reserve a hotel apartment next time ,located at the opposite to the hotel, which has clean environment but bigger room & cheaper!
overall the hotel is good. close to central train station and metro stations. plenty of restaurants right down the hotel. easy walk to main tourist attractions. the only downside is the size of the room, which is surprisingly small.
Everything was perfect I stayed at this hotel for 3 times during Christmas seasons in the past but 1 thing disappointed me that “ no free water in the room “ it’s very important for all guests travelling from everywhere in the world to stay at 5 stars hotel and expect to have fresh water after check in this point really disappointed me and makes me feel like I should be treated better at another 5 stars hotel
Paweena
Paweena (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
TSUYOSHI
TSUYOSHI (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Pretty good
Pretty good would be happy to go back, minor issue with the cleanliness was the room was quite dusty probably due to the old carpet. But apart from that pretty good experience.
Ziyang
Ziyang (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Great hotel in good location
Lovely historic hotel in good location. Bar and restaurant now independently owned and closed on arrival 22.30 hours. Probably not a 5 star hotel. Clean and tidy. On a downside hotel took a deposit for room and still no reimbursement despite not using mini bar.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Lovely characterful hotel in the centre of Prague
Great hotel and the rooms were lovely. Staff very helpful. Exceedingly clean. However there have been a lot of changes to the main reception area compared to the photos. The hotel bar and restaurant is run by a private company ? American style. Breakfast is taken in this restaurant - accessible by the reception. The bar/restaurant was closed when we arrived at 22.30.
We did book one room initially for 3 people to include breakfast, but then booked a second room for one person with no breakfast. On the first morning we asked to pay for breakfast for one person but were informed we had to pay for two people. The ? head receptionist was a bit rude to us about this but following a discussion with the hotel manager this was sorted out and there were no issues for the rest of our stay.
The visit to the underground bunker under the hotel was fabulous and is highly recommended.
I am not sure the hotel warrants 5 stars but it is a nice place to stay.