I felt our room was average. I did not realize until this morning we were on the 14th floor and we had no phone. We had to go downstairs and get our toilet paper. It was only then that I realized we had no phone. That is totally not ok. For an update 2 hours later my husband had a heart attack getting on a cruise ship. They had medical people, but, actually a cruiser nearby was who saved his life. If we had been on the 14th floor with no phone he would be dead. That is totally not ok.
Joanne
Joanne (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Excellent customer service…
There was an issue with the booking. The manager stepped in quickly, solved the issue and upgraded us to a suite. Everything about the stay was perfect!
brian
brian (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Best hotel in Brickell City.
It is amazing, very very clean and comfortable, plus it is very convenient for self traveler. Easy access to all the local transportation including metro bus, metro rail and free ride metromover in the city.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年12月18日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Joseph M
Joseph M (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Clean modern
Great clean modern large room
Leslie
Leslie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
Ricardo
Ricardo (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Víctor
Víctor (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
Chris
Chris (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
Carol
Carol (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Todo muy bien! Muy recomendable
Gustavo Edmundo
Gustavo Edmundo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Kaio H
Kaio H (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月21日
norma
norma (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
Great all weekend, but loud construction on weekdays.