Nice Hotel and very comfortable stay. I just wished the shower was cleaned more throughly
Selena
Selena (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Jeremy
Jeremy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Great experience! Family friendly. Even had books and a few activities for the kiddos.
Zachary
Zachary (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月30日
Average Experience
The bad: It didn’t seem like the room was thoroughly cleaned. We immediately noticed sticky drips of something on the desktop. The bathroom sink was also very slow to drain. Additionally, there were barely enough towels for 2 people — I like to have an extra one to wrap my hair while it’s drying. They also started putting away the breakfast items about 10 minutes before the posted cutoff of 10AM.
The good: Our room was by the elevator and it was surprisingly quiet! The bed was also very comfortable. The AC was efficient and not super loud. Overall, I would probably choose a Holiday Inn Express (where we usually stay) over this hotel chain.
Makena
Makena (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Aaron
Aaron (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
The lady in the breakfast area was very rude. Also decided to drag the metal trashcan on its side down the whole hallways textured tiled floor. Only 1 elevator worked, while a whole football team was staying there.
Tamara
Tamara (2 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年10月21日
Visitingchat
The room was terrific; clean and the bed comfortable. Only comment was the water pressure in the shower was very powerful. Probably don't need it so strong in order to save water.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Good place for overnight stay. Bed and bathroom was clean. Floors could use some cleaning. No carpet and it looked pretty dusty. Decent breakfast, very good coffee and friendly staff.
Kate
Kate (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月20日
The doors do not close, they SLAM shut. No one seems to be able to guide the door to close, they just let them slam. These doors slam so hard that the walls shake. This wasn't helped by having a high school football team on my hallway, boys who apparently went from room to room all night and ran up and down the hall from 3:30 to 4:00 a.m. I complained several times and was given "apologies" by the staff. I will never stay at a Tru property again.
Laurie
Laurie (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月18日
George
George (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月14日
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
Good stay
kyle
kyle (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
Guest services were great and it’s a nice place to stay on a long road trip.
Thomas
Thomas (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月11日
Good
John
John (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月4日
Barry
Barry (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月2日
Alex was very friendly and check in was a breeze
Andrew
Andrew (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月1日
Alot more was wrong but I am out of room.
We found the inn decor and firnishings to be extremely spartan and overly eclectic. We were not comfortable there.
Furthermore, when we checked in on Sunday evening, we were told by the young man that checked us in that breakfast was served until 09:30. We walked into the lobby at just a few minutes past 09:00 abd breakfast was already closed. We V spoke to the girl on duty at the desk and were informed that breakfast ended at 09:00 during the week. We ended up n going to McDonalds and spending just b a l ittle over $12.00 for our breakfast. This may not seem like much money, but it was enough to put us in a bind for our food budget yesterday and we were unable to eat a decent lunch.
Last evening, when we arrived back at the inn after spending all day out we found tjat our keys to the facility did not work. We had to walk around to the front door and enter there. Agai. This may not seem like a long walk, but I am 100% disabled veteran with m p bility issues and poor lance due to nervous system idies directly attributable to my service to this nation anf it was difficult for me. T J e kid at the desk re-programmed our key cards and we thought that we were fine; until we got to the room. We V walked into the room to find that our room hadnt been touched anf there were no clean towels. My wife went back to the desk and l was told rather snippily that housekeeping was only every other day. We wouldnt have stayed here if we had known that. We wont be back to TRU.
Robert
Robert (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月1日
I booked and paid for a King room and They didn't give me my room that I reserved!!!
They didn't want to print my receipt and they also charged me a $50 deposit that they didn't notify me of when I made the reservation
Very bad service 👎
Roberto
Roberto (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月1日
Lisa
Lisa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Diane
Diane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Amanda
Amanda (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
The front desk staff both in the evening and the morning were very pleasant and helpful.