Front desk was disorganized, condo full of missing or burned out bulbs, no dish towels, mediocre cleanliness, on-resort food was awful. This was a beautiful property that was once a golf Mecca. Now it is being run into the ground by poor or mismanagement.
Michael P
Michael P (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月25日
Kirk
Kirk (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Great Stay, enjoyed everything. The resort really made the trip!
Anthony
Anthony (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Timothy
Timothy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月17日
M
M (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月29日
Peter
Peter (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Shawn Elliott
Shawn Elliott (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Quiet Oasis Away From Home
Check in was easy and friendly. We were greeted enthusiastically. Property waa extremely clean and maintained. I liked that it had secure access into the property. Our room was smaller than au expected but it wasn't a deal breaker. I'll just get a different room next time. Bed was extremely comfortable. Very quiet property. Amenities were great. Fitness center was amazing!:
Robin
Robin (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Alex
Alex (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Wonderful
Every day of my family travels to Kingsmill in every year and gets better and better last year. The gym was being renovated when I traveled there this year it was complete. It’s absolutely phenomenal. Kingsmill service is outstanding. The view off my balcony with the sun sit in the sun rise is something that you just have to see for yourself thank you Kingsmill I will see you next year Mary Flournoy Young
Mary F
Mary F (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Stan
Stan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
William
William (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月1日
Service in golf course restaurant was slow. Had to hang our shower curtain and remove spider webs. James Landing Grill was closed for private event but had music advertised and was looking forward to going.
Stephen
Stephen (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月30日
Catherine
Catherine (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月30日
Jill
Jill (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
Very beautiful & meticulously maintained.
Everyone we dealt with was wonderful.
Our Suite was even better than we hoped.
Only disappointment was the Lazy River had closed already for the season.
The other pools we visited were wonderful.
Yvonne
Yvonne (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月30日
Property was lovely! We especially loved the gym and view of river!
Rachel
Rachel (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月30日
Not quite what we expected
To start computer was down so staff had to take out information on paper. Sal took out information and was very patience, friendly, and professional. People in lobby using foul language in front of small children. Old men acting like frat boys. If this is the clientele you are marketing to this is fine but you should not advertise the KM for families. Rooms were clean but showing age and could use some TLC. Air conditioner was loud and made it difficult to sleep. Location of room was nice being on the water. I would consider another location the next time we are in Williamsburg. Again, staff was top notch.
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Loved our visit!
Kevin
Kevin (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月29日
We prepaid through Expedia for a king condo and when we arrived the front desk person informed me that they didn’t have a room for me. Then offered a candlewoods suite hotel for free. Nowhere close in comparison. When I said no the clerk said they just had a cancellation but would need to clean it. This was at 730pm. We had to wait 2.5 hrs to final get into the room.
Brian
Brian (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月28日
Eliz
Eliz (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月27日
The resort was subject to a data breach. The buffet breakfast was ordinary. Not all of the front desk staff were welcoming.