Properly is worn down and pictures are not representing the current state of the property/ rooms/ bathroom. I searched on hotels.com for a property for 3 adults and from the results I booked Warwick hotel. As there was a mention of a sofa it was not clear if that would be the bedding for the 3rd person, I sent a message to the hotel that we need an extra bed set as we are three adults. I never received a reply netheir a confirmation. When I got to check in I asked for that extra bed and they replied: in the US you book a room not per persons so there is just one king size bed! Please note that we booked a 60sqm 1-bed suite big just any room. So he insisted that the booking was for a king bed regardless of the persons we searched for. And I asked why wasn’t I informed? Especially after I specifically requested an extra bed and in my booking it said 3 adults? No reply no justification just the option to add a roll on bed for 50 dollars per night which I had no option but to accept. And even following this complaint and request for a justification the manager decided not to waive this extra amount…
Evi
5 晚家庭旅程
10/10
Great location. Spacious and comfortable room. Friendly staff.
Betsy
3 晚行程
10/10
Silvina B
3 晚家庭旅程
8/10
真實旅客
2 晚商務旅程
10/10
Etienne
4 晚家庭旅程
8/10
David
4 晚商務旅程
10/10
Rohit
1 晚行程
4/10
We reserve this property for one night. It was rated very well, so I was expecting a decent clean functional room.
The staff were very friendly all of them. The location is good also.
The rooms are very old and you can tell there’s been no remodeling for a long time. They also stank. The air conditioning wasn’t running when we got in the room and it’s smelled very old musty and of mildew. There might’ve been mold in there as well as it felt like it. I left the room with a bad cough.
I would not recommend this place and would not stay there again.
Julie
1 晚家庭旅程
10/10
Bathroom a little small compared to how large the room was . Everything a bit outdated but completely functional. Cant beat the location
Lisa
2 晚家庭旅程
8/10
The employees were incredibly kind and the room was nice, but the elevators were a nightmare. There were long waits, and we regularly had to let two or three full cars pass or take the stairs. There was construction right outside of our room (including workers on scaffolding), so we had to keep our curtains drawn which made our room very dark and cave-like.
真實旅客
2 晚行程
10/10
Checked in early and they accommodated with a smile. Will remember service for future NY visits. 1BDRM suite nice and clean.
Amnon
1 晚行程
10/10
真實旅客
1 晚商務旅程
10/10
Perfect stay! Room was large, especially for NY standards. Bed super comfy, curtains blocked light and room was very quiet. Amenities were awesome and we were able to check in early and store our luggage with no problem at the end. Warwick still has it!
SHANNON
2 晚家庭旅程
10/10
Jessica
1 晚行程
6/10
Oscar
3 晚行程
8/10
We stay yearly at the Warwick. It’s in a very convenient location. It’s an older building and just has 3 elevators. We spend a fair amount of time waiting on elevators that are not already jam packed with people. We even took the side stairs which wasn’t super. I also think for safety there should be a requirement to scan your room key yo use the elevator because anyone can go up the elevators and stop at any floor which seems unsafe. The employees are very friendly. We will return again.
deborah
3 晚友伴旅程
10/10
KYUNG EUN
4 晚行程
10/10
We were very happy with the stay. Location, service, and cleanliness were great. What bothered me was occasional loud voices in the hallway, might have been a sound proofing issue.
Sayako
4 晚家庭旅程
8/10
Great location, comfortable room
Kendal
3 晚行程
10/10
Excellent! Got upgraded to their signature Carey Grant suite thanks for hotels.com status. Just phenomenal