The worst hotel experience I have ever had.
-Pool had been closed for months and will remain closed for months. However the website won't tell you that.
- When we got to our room the faucet in the bathtub was running and would not turn off. Bolts and piece were strewn about the bathroom counter.
- A guy showed up to "fix" the bath with a steak knife in his hand. Then didn't fix anything and told us maintainence would be up to fix it. Like who was this guy??
- They said they were fully booked and couldn't give us a different room, also said we couldn't get a refund or even a discount. After relentless expressing our displeasure. They did "find" us a new room.
- After going to bed late that night we discovered only one of our queen beds had a comforter on it. The other one only had a waffle blanket and decorative cover. When I called the front desk they said they would bring one up for us. But when they arrived they said they only had these and handed us another waffle blanket. Turns out the waffle blanket they did give us was full of holes!!!
This place was nothing but a disaster from the moment you walk in to see the "Pool Closed" sign and your kid starts crying. Avoid this place!!! No matter how much money you think you are saving, it is not worth it.
Justin
Justin (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 22 日
Not well kept up. Not very clean. Breakfast was just ok.
Jenna
Jenna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Rebecca
Rebecca (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 8 日
Staff was very rude. Room was average but towels in room were dirty. They were folded but had hair and dirty all over them. Room had sand all over the floor. Highly recommend staying elsewhere. I’ve stay in worse but this wasn’t far behind.
Reed
Reed (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 3 日
Corie
Corie (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 2 月 3 日
The staff was not friendly. They were very loud very early in the morning, yelling across hotel to each other. Waking us up at 5:00am. We played a card game in community room because the pool was broken, and she told us not to make a mess for the people in the morning, like we were children.
Nikki
Nikki (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 2 日
Sue
Sue (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 2 日
Eric
Eric (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 24 日
Pool was out of service couldnt tell us why still charged us the same room rate price
Brad
Brad (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 21 日
We did even end up staying there. It was advertised as having a pool but it was close. Would really like a refund.
Nathan
Nathan (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 3 日
Breakfast was ok.
Pool closed. Dirty and stinky. Toilet not connected to floor. Bad shape.
Jeannie
Jeannie (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 27 日
Comfortable stay
Room was clean and comfortable. But everything was a little dated. Over all a nice stay for a good price. No pool available at the time of our stay, but didn’t have a lot of time for that anyway.
David
David (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 9 日
Susan
Susan (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 8 日
Facility was definitely dated. Pool was closed during our entire stay.
Samantha
Samantha (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 7 日
Upon arriving, we waited about 30 minutes for an employee to come to the front desk for check in. A better system is needed when an employee needs to step away. There are parts that are being nicely updated (like the flooring in the rooms), but there are other areas that are either very rundown, not renovated well, or just dirty.
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 2 日
It was just ok.
Harold
Harold (1 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 11 月 27 日
The one gal was really nice, but pool is down for the winter but wouldn’t know it until you get there. The breakfast was awful. Cereal was stale. Eggs were cold. Sausage was look warm. And that was about the extent of the breakfast