The hotel was clean, but we had an issue with our heater. It wasn’t working, and after we called the front desk, they sent an engineer who said he wasn’t sure what the problem was. I had to call the front desk again, and the lady who helped us was very kind and moved us to another room.
However, the room should have been checked beforehand to ensure everything was working properly before placing guests there. Aside from this issue, everything else was good. Breakfast was okay this time, but the pancakes were not good at all.