Overnight stay with my wife, the rooms are comfy and clean. All the staff we met were excellent, especially the restaurant staff. We ate lunch, dinner and breakfast and all were cooked really well and tasted lovely. Well done to everyone who works here.
Andrea
Andrea (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 29 日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 29 日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Sam
Sam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
We received a very warm welcome when we arrived on sunday afternoon. We had a fantastic stay and had great value for money including full breakfasts. The building looked brand new. Well done to all the staff , we will be returning in the future.
james
james (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 19 日
Got there at 1-20 in the morning due to work commitments and was told issues with my room and sent to a holiday Inn express about another 15 to 20 minutes drive away after already driving for nearly 4 hours totally unacceptable 😡😡😡😡😡😡😡😡😡
David
David (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Great stay!
Best Holiday Inn we have stayed in. Lovely staff, very nice pool area. Good breakfast.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
A well featured and relaxing place to stay
We have stayed at the Gloucester hotel several times as it is an ideal break on our trips from Yorkshire to Cornwall.
The location is great, easy access to the M5 and also to Gloucester centre if you want to wander round - the cathedral is certainly worth a visit and is just a few minutes away.
The hotel staff are warm, friendly and very courteous, the food was very good and plenty of space in the restaurant so it never feels cramped.
The pool area is clean and well kept, although it can get busy, particularly in the jacuzzi and sauna but that’s not a big problem overall.
I would recommend this hotel and I’ve no doubt we will be back.
Matt
Matt (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 14 日
Diana
Diana (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Jayden
Jayden (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 8 日
Need to try harder
No hand and body lotion. No complimentary water bottles.
Harchand
Harchand (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Shan
Shan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Weekend break
Excellent weekend, staff very amenable. Very clean, food lovely.
Enid
Enid (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Caroline
Caroline (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Martin
Martin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Delightful Stay.
We thoroughly enjoyed our time at Gloucester Holiday Inn. The staff at reception were extremely helpful in our first visit to Gloucester. The room was very clean and the bed super comfortable. Breakfast was very comprehensive and beautifully prepared, and the staff very helpful.
Our stay was very good, and we fully appreciated the friendliness and helpfulness of all the staff we encountered!
Brian
Brian (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 29 日
Worst customer service I have experienced
We had some very last minute emergency and were not able to go, so I contacted the property explaining the circumstances and asking them to be accommodative. The reservation was originally not refundable and I was not looking for money back, but just to move to a different date in the future given the circumstances.
However, they were really inflexible and not willing to listen. They clearly prioritized short term profits over long term customer satisfaction. Such lack of empathy and customers understanding will not earn them my business again. Bad customer service and lack of business vision.
Gianluca
Gianluca (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
Nice hotel
Over night stay everything good
Stuart
Stuart (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 27 日
70th birthday celebration.
Hotel was lovely and staff excellent.
Room was very clean - just a problem with toilet flush in room 113.
Stay had been booked for my wifes special birthday and was only marred by the constant yapping of a dog during breakfast and seeing a lady chop up a sausage and put it on a plate on the floor for her dog to eat.
I was glad I was not staying another night as I would not have enjoyed my breakfast wondering if it was on the plate the dog had used the day before!
stephen
stephen (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 25 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Great hotel in ideal location- staff very helpful and accommodating.