I did very much appreciate the Desk clerk when I checked in, ask did I won’t Upper level or Bottom (Bad knees) the room very cool when we arrived ,that was nice didn’t have to wait for it to cool down. There were some issues however. , The Bathtub would not drain properly, After taking a Shower the bathtub remained half full of water ,for atleast 15 minutes before draining completely,that was inconvenient when there was three of us needing to shower, And the Floor was disgustingly! I had to Literally Throw the Socks my five year old Granddaughter had on away ,They were So Nasty ! I wiped across the floor with a wash cloth , and left it on the counter to Show the Nastiness , also I mentioned it to the desk clerk When checking Out .. Rates were Good ,Just needs to Focus on Cleaness