Staff is very rude except evening american front desk lady. Long black hairs all over bathroom. Housekeeping told to clean came in and did absolutely nothing. Made me change rooms. Key stopped working everyday. I was over charged.
SYLVIA
SYLVIA (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月31日
Run fast
Went to check in the lady was rude, went up to out room the smoke alarm was going off and the room and the sheets were dirty. Went to check on the indoor out door pool, found out it has been closed for a long while, never stayed that, and never removed the pool on the search. Told the lady we were leaving after 20 min, she tried to charge us for the complete night. Run away fast. Thanks to hotels.com i did receive a full refund.
Brandon
Brandon (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月25日
Hollie
Hollie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Jesse
Jesse (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月10日
Good and bad
Pro:Very clean, very quiet 2 night stay. Bed was very comfortable.excellent water pressure in shower.
Con: front desk lady not very pleasant. I am traveling on business from Va. Forgot about time zone difference. Arrived 1.5 hours before check-in. Room was ready but had to pay $20 for early check-in.
Melissa
Melissa (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Imani
Imani (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月24日
Harold
Harold (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月22日
False information on indoor pool
I expected the indoor pool to be opened and was not
Anita
Anita (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
felicia
felicia (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月7日
It was clean, there is a taco bell and a waffle house on the opposite sides of the driveway entrace. It had diectv and the pool was not functioning. The breakfast was minimal, and the batroom light burned outt, but they replaced it during the maid service. It was peaceful. No outside troubles.
Pamela
Pamela (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
William
William (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月28日
Michael
Michael (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月27日
Breakfast could be better than it was and the pool was needing some cleaning. They were sanding metal the week of our visit and they did not post anything I had small metal shavings on my car and needed to get it sprayed off the pool was very dirty both times we were in it would be be a bad hotel if staff were a bit friendlier and breakfast have a better choice then just juice and muffins
Kara
Kara (6 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月22日
I had a great time on a budget! Thanks!
Amanda
Amanda (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月20日
The bed was too high. Especially for a handicapped room. Otherwise it was fine.
Janice
Janice (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月16日
Lori
Lori (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月15日
great stay
Always a pleasure to stay here,front desk is always pleasant ,rooms are always clean...
Tyrone
Tyrone (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月12日
The indoor pool was closed. It's was reasonably clean. The continental breakfast was waffles apples and cereal. We had no hot water, when I complained the manager said he would check it. His tone and attitude was not nice or helpful. When I got back to the room after 7 hours of visiting my mother in law who is at Sarah Cannon Cancer Center all I wanted was a hot shower and no hot water. The very nice lady at the front desk let me change rooms. I don't understand why the manager didn't offer to change rooms for me. The photos of the property are completely inaccurate. So I guess it's ok for Expedia and Super 8 by Wyndham to just let anyone be franchise owners and listers on Expedia. So thanks for a crappy experience at an already very stressful and hard time. Mother in law dying in the hospital.
Christine
Christine (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月12日
Honest review
Bed bugs room 109, also the people that work there, whole family loves there. One of the male fam members pecked, knocked and left note under my door. (Saw him out of peephole) it’s me and my husband staying at the hotel and this dude leaves note saying I’m beautiful and he would give anything, no matter how much to be with me for one night and left his phone number. Also I had the typical morni by lunch dinner bed bug bites on me. I didn’t call the hotel to complain bc there’s no point. They will do nothing.
Rosemarie gross
Rosemarie gross (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月10日
When arrived there was renovations being done and everything covered and people working had their children in front of the door, in and out. Wasn't told or informed that this was being renovated, which would have been nice to know. Breakfast cold cereal, orange juice watery, apple juice didn't taste like apple juice, no one come in to clean or restock the dining area.
Dorothy L
Dorothy L (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月7日
Front desk was helpful in person! The room was clean on arrival and during stay- cleaning was done daily. Employees were helpful in keeping needed supplies and getting a hair dryer, which is not in room! The breakfast was complimentary and daily! Basic breakfast and coffee. Very close to our destination which was Hermitage golf course. Parking was close to room- Veteran’s parking spot available! Overall- good, in my opinion!
Vicky
Vicky (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月6日
Super nice staff.. excellent maintenance.. our shower button was broke and maintenance was at my door in less then 30 min. And fixed it.. super super quiet (most quiet room near restaurant and road but I never heard any noise that I ever stayed at) had good plastic protectors on all beds not cheap stuff
a few dirty spots in corners and under bed but not in any important areas you use.. only bad thing I can say is the elevator was super hot (no ac in it)and breakfast was not enough for fully booked hotel and not many choices.. but I would definitely recommend it .. and so thankful they still offer clean smoking rooms
Linda
Linda (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月2日
Deserving a refund!
Tv not working first night and- really small screen staff & housekeeping were grumpy except for Sharon phone had no cord so could not call front desk. Housekeeping acted like anything beyond fresh towels was a burden. Most soda machines & ice makers not working! Would like a refund