Concierge and housekeeping staff were excellent. Front office staff lacked professionalism and manners, often having an ego. Unless this is a cultural difference, everything else was about alright.
Been to many hotels around the world and this one is for sure top tier in my book. Excellent facility, professional staff, great location. Would for sure stay here again when in Guangzhou! Especially thank you to all the front desk, concierge, guest service and house keeping for making our stay in Guangzhou comfortable!
We loved our stay here. Staff were friendly and helpful. The cleanliness was superb. The room was lovely. The only thing that disappointed us was the outdoor pool was closed for our entire stay (not sure why), which was the actual reason we booked this hotel.
Ashley
Ashley (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 6 日
excellent service. conveniently located with easy access to everything. a bit disappointed at the breakfast and improvement to both the choice and quality of the dishes offered is required.
aldous
aldous (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Amazing stay.
Rohin
Rohin (8 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Great big clean rooms, high ceiling, and good staffs
Clinton Chi Ngong
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 28 日
Basit
Basit (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 6 月 20 日
Carlos
Carlos (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2020 年 9 月 23 日
AC was too cold initially
The air conditioner was too strong the first day and night no matter how we adjusted it, and the room was too cold because of that. Guest service provided a space heater, which helped a little bit. Then the AC became more comfortable during the rest of the stay.
真實旅客
4 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2020 年 9 月 14 日
Excellent!The only service in Guangzhou is very considerate and meticulous,and the hotel is high quality,I'd like to stay here again
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2019 年 12 月 26 日
真實旅客
2 晚行程
Expedia 真實旅客評價
10/10 完美
2019 年 12 月 26 日
Amazing Hotel with excellent location
I was lucky to get the chance to stay at its early opening.
Everything was excellent, the staff are doing their best, spa was not opened yet. But I loved my my stay.
One more thing is, the high ceiling in the room is exoptional.