Near the Connecticut River, Best Western Springfield West Inn offers a warm welcome with continental breakfast and a 24-hour gym. Stay connected with in-room WiFi, get work done at the 24-hour business center, and enjoy helpful staff.
Reviews
7.87.8 out of 10
Good
Popular amenities
Non-smoking
Gym
Laundry facilities
24/7 front desk
Main amenities (10)
Daily housekeeping
24-hour fitness centre
24-hour business centre
Business centre
24-hour front desk
Air conditioning
Computer station
Vending machine
Self-serve laundry
Multilingual staff
Feel at home (6)
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Coffee/tea maker
Lift
The current price is HK$732
HK$732
HK$838 total
includes taxes & fees
24 Aug - 25 Aug
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub
Standard Room, 1 Queen Bed, Accessible, Bathtub
Highlights
Air conditioning
Mini-fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Double Beds, Non Smoking
Standard Room, 2 Double Beds, Non Smoking
8.68.6 out of 10
Excellent
23 reviews
(23 reviews)
Highlights
Air conditioning
Mini-fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Naismith Memorial Basketball Hall of Fame - 4 min drive - 5.0 km
Getting around
Westfield, MA (BAF-Barnes Municipal) - 24 min drive
Hartford, CT (BDL-Bradley Intl.) - 27 min drive
Springfield Union Station - 11 min drive
Holyoke Station - 15 min drive
Northampton Station - 19 min drive
Restaurants
Pride - 4 min drive
Cumberland Farms
Puerto Rico Bakery - 5 min drive
McDonald's - 4 min walk
Cumberland Farms - 3 min drive
About this property
Best Western Springfield West Inn
When you stay at Best Western Springfield West Inn, you'll be within a 10-minute drive of Big E and Eastern States Exposition. Guests can visit the 24-hour fitness centre for a workout, and free perks include WiFi, self-parking and continental breakfast daily. Also, MGM Springfield and Naismith Memorial Basketball Hall of Fame are within a short drive. The helpful staff and breakfast get good marks from fellow travellers.
Languages
English
At a glance
DONE
Hotel size
53 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning
What to do
Golfing nearby
Working away
24-hour business centre
Computer station
Services
24-hour front desk
Laundry facilities
Multilingual staff
Facilities
1 building/tower
Built in 1989
24-hour fitness centre
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini fridge
More
Daily housekeeping
Fees & policies
Renovations and closures
The following facilities will be closed during the summer:
Swimming pool
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Days Inn West Springfield Ma
Best Western Springfield West Inn Hotel
Days Inn West Springfield Hotel West Springfield
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield
Frequently asked questions
Are pets allowed at Best Western Springfield West Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Springfield West Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Springfield West Inn?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at Best Western Springfield West Inn?
No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.
What is there to do at Best Western Springfield West Inn and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Best Western Springfield West Inn like?
Best Western Springfield West Inn is a short 9-minute walk from Big E and 14 minutes' walk from Q Pin 2's.
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Best Western Springfield West Inn Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Elevator
Bathroom
Toilet
Location
Refrigerator
Trip
Reviews
10/10 Excellent
8 Aug 2025
Great stay
Craig
Craig, 1-night trip
10/10 Excellent
12 Aug 2025
Stayed for 4 nights
From check in to breakfast everything was as great
douglas
douglas, 4-night trip
10/10 Excellent
9 Aug 2025
Good place
Cinthia
Cinthia, 2-night trip
10/10 Excellent
1 Aug 2025
A nice place to stay, clean, smells fresh. Comfortable.
Rebecca
Rebecca, 1-night trip
10/10 Excellent
26 Jul 2025
Once and easy check in, hotel was under construction but did not realize it without the notices around. Hotel smelled clean when first entering and throughout the hallways. I was pleasantly surprised to the continental breakfast, lots of options.
Brenda
Brenda, 1-night trip
8/10 Good
7 Jul 2025
Great hotel. Under renovation. Nothing fabulous, nothing horrible.
Heidi
Heidi, 1-night trip
10/10 Excellent
15 May 2025
The facilities were top notch, nothing pretencious. Staff were all very helpful and pleasant.
Diane
Diane, 1-night trip
10/10 Excellent
24 Mar 2025
This is the second time I’ve stayed here and it’s been great both times.
Jessica
Jessica, 1-night trip
10/10 Excellent
21 Apr 2025
Comfortable and close to the airport.
Quick stay before a flight out of Toronto. Room was super comfortable and as a bonus we were able to park our car for the week while we were away.
Dominique
Dominique, 1-night trip
10/10 Excellent
28 Jun 2025
Keep up the great job
Victor
Victor, 2-night trip
4/10 Poor
7 Aug 2025
Dirty
Adrian
Adrian, 3-night trip
10/10 Excellent
23 Feb 2025
Simple check in and quiet stay.
Jessica
Jessica, 1-night trip
10/10 Excellent
8 Feb 2025
Easy parking and friendly staff.
Hongtu
Hongtu, 1-night trip
8/10 Good
31 Mar 2025
Although I only stayed one night, the service and staff were very good. Plus, the places I needed to go and where I could eat were very close by.
Maritza
Maritza, 1-night trip
8/10 Good
27 Jul 2025
While the facility overall is great, broken things like the refrigerator door in our room (fell out upon opening) worries me as that could come on us for breaking it. It also says about the upkeep of the facility. Usually Best Western are good, so was this.
Breakfast could be little better, but can’t really compare to other hotels in the area.
Overall, for a good price, I’ll recommend this facility anyway.
Nitin
Nitin, 1-night trip
10/10 Excellent
20 Apr 2025
This was my third stay, the hotel appears to have been renovated recently, at least the 3rd floor where I stayed. Very quiet and clean room. Comfortable stay.
Jessica
Jessica, 1-night trip
10/10 Excellent
8 Jul 2025
They were just finishing the lobby renovations when I arrived. It looks great. The facility is not new but they've done a great job and the rooms are nice. Helpful staff and a pretty decent breakfast which changes every day. Pool is not open. Easy-peasy parking right next to the lobby! Older female traveler - so that is important.
Cecile
Cecile, 5-night trip
10/10 Excellent
28 May 2025
Perfect
Ling
Ling, 1-night trip
2/10 Terrible
22 Jul 2025
The manager was the rudest man I ever met.Ig I hvonsideted staying there .ad met him earlier I would not of considered staying. He
William
William, 1-night trip
2/10 Terrible
14 Jul 2025
Expensive not recommended…
Wendell
Wendell, 2-night trip
10/10 Excellent
26 Jul 2025
The person on the desk was able to change room assignment to adjoining rooms. He also offered bottles of cold water to take up to rooms. I forgot a pillow after check out and was able to send someone to see if still there. Staff went to room and found it! Yay.
Susan A
Susan A, 1-night trip
6/10 Okay
25 Feb 2025
Stay was good, exactly as advertised
Stephanie
Stephanie, 1-night trip
6/10 Okay
10 Jul 2025
You get what you pay
Melissa
Melissa, 1-night trip
8/10 Good
25 Jun 2025
We got pranked before we even checked in. Kinda funny.
But renovations going on in lobby. Otherwise fine
Christopher
Christopher, 1-night trip
8/10 Good
13 Apr 2025
The property is undergoing renovations yet was still clean and incredibly quiet with all the work going on. We had an updated room that reflected the improvements done— would stay again in a heartbeat.