The Hotel staff overcharges me the other two nights. I call them and email them. They don't give me any response.
Tzuhui
Tzuhui (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月6日
Worse room
The room stink an was not clean I will not be goin back
Curtiss
Curtiss (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月28日
Review of my stay
I didn’t appreciate having to pay another $15 fee cause I booked through a 3rd party. I didnt mind paying the $50 deposit but since I paid with a credit card I have to wait a few days to get it back? Sure was quick to pull it out of my account. Toilet seat doesn’t stay up. Tv was messed up. Would not recommend this place at all
Lindy
Lindy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Miss leading
Upset because I did not know there was a booking fee. Will not use you again.
Darrell
Darrell (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月20日
Mohammad Z
Mohammad Z (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月17日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
Jeremy
Jeremy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Lakeesha
Lakeesha (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Nice stay
Great service. Staff was very friendly. I felt very safe will return
Lacy
Lacy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
eric
eric (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月21日
Samuel
Samuel (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月15日
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月4日
Unhappy customer
Manager was rude and insisted that I pay for another day before I leave to go to the hospital to see my daughter. I checked in after midnight and had to go to the hospital about 8 am and he asked me what time would I return? I stated, I was unsure 🤔. But I Did have a cash deposit put up and my husband was still in the room. I also let him know that I would take care of it when I return. But he insisted that I had to pay before I left!!! I feel like that was totally out of line... I felt that he also done that because we're from out of state... He made us feel uncomfortable 😣, needless to say after paying for the second night we Did Not Stay!!! And We were refused are money back...
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月24日
Extortion
When i get at the hotel i was charged extra fee and the booking was non-refundable so i was forced to pay the extra fee. The front desk was rude to me.
Golwyn
Golwyn (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月23日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月13日
La alarma de humo de nuestra habitación empezó a sonar a las 5:30 am y salimos asustados con nuestras cosas al lobby y le dije al recepcionista y dijo que no podía hacer nada hasta que el de mantenimiento llegara a las 7:30 de la mañana. Entonces me hizo el check out a las 5:45 de la mañana en día domingo.
Cesar
Cesar (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月13日
Extra fee for 3rd party booking
Be aware! I was told that since I booked through a third party, I was being charged $20 extra, and was told to book with them directly.
Josh
Josh (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月25日
Property was fine for 1 night
Lisa
Lisa (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月22日
Didn't like anything about the property
Lisa
Lisa (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月21日
Bryce
Bryce (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月19日
They charge you a $50 deposit at the time of check in, which is not disclosed when booking. They then check the room in the morning prior to check out and return of deposit. They also charge you an extra $15 (nonrefundable) at the time of check in when using a 3rd party app like Expedia. They do allow early check ins, however, they charge an extra $10 per hour. They have no plugs to connect cell phones. The manager advised me to look for a "spare" outlet or "just inplug something". No visible outlets so I would have had to look behind something. Overall I would not rebook again.
Yves
Yves (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月15日
JovetaNickole
JovetaNickole (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月14日
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月14日
The room was very clean. I was not impressed with the bad business practice of wanting me to cover a 3rd party booking fee. Do not advertise your business with Expedia if you expect your customer to pay the booking fee. It was $15. Plus, this place requires a $50 deposit to ensure everything is still in the room. They wouldn't give my refund until housekeeping went up and verified everything was in the room. Another thing I am still very upset is they took and copied my credit card numbers with my ID and made a printed copy.
I have never stayed in a Wyndham hotel that required this before. I will be contacting corporate concerning this.