4/10 一般
2025 年 6 月 22 日
Not happy with poor linen service.
Hotel was in disrepair. Most towels at beginning of stay were dirty. 1 washrag and 2 body towels for 3 guests. When my husband was able to join us, we had 3 towels and 3 washrags to share. Broken dryer left guests without towels most of the time per overheard conversation and directly speaking with front desk. One day the maintenance man admitted no towels were washed. I asked for towels a few times but they never seemed to have any available. I took my towels to a family members house to have them washed. On the sixth night, I had 2 washrags and two body towels brand new out of package, never washed. We were on a beach vacation and only had one hand towel and 3 body towels and washrags the entire trip as I fought for clean towels. Breakfast was not provided much after 8 on weekdays, 9 on weekends but I understand that helps with waste as well. Trash was always piled up outside as well as towels and bedding. Our bathroom was ok but there was mold in the caulking and the bathroom wall behind the door was growing pink grime and wasn't cleaned.
真實旅客
8 晚家庭旅程
Hotels.com 真實旅客評價
