Staff was very friendly and accommodating. Night desk ladies and Shalim at the desk in the morning couldn’t have been nicer. The airport shuttle was made readily available to us and Tom the driver was very helpful and pleasant. Beds were clean and comfy and there was complimentary coffee in the lobby.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Warren
Warren (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
Good service
Staff were very friendly. Room and furniture can be better. Bathroom is small and the sink is outside which is not convenient
Abdeljalil
Abdeljalil (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Kent
Kent (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Abdelkader
Abdelkader (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月17日
MJ
MJ (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月30日
Dave
Dave (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月27日
Maggy
Maggy (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月24日
I chose this property bc it had an airport shuttle. Our flight was very early and they would not provide the shuttle despite that not being the conditions in the promotion for the hotel. The two cab services they gave me cards for upon sending me to my room suggested would be $7 for the ride to the airport - but these two services wanted $30 for the same ride. The uber ended up costing $25. They DID give us an upgrade to a bigger room, but that was after we turned on the heat and smoke poured out of the radiator. Also, the rooms they provided (both on 5th floor) were down the hall from a room that had a large meeting going on and 25 people laughing and making noise - it was 9:30 pm when we checked in. They had told us no one else was staying on the floor when we asked for a quiet room area. We will not be staying here again.
Lori
Lori (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月24日
Inadequate showers
I called the hotel approximately three hours prior to arriving as we were getting there after midnight. The clerk advised that their shuttle would be available. After arrival at the airport I called and was told that the driver was sent home for the night. We were kind of stranded, so to speak, until I found a taxi operating at that time of night. This was disappointing. Fast forward to the morning. The shower was but a trickle of water. This is very unacceptable. Being in a rush, this was not brought to management's attention as they should have known the condition of the bathroom. I have been an avid fan of HI Express for many years now. This has placed a funk on my experience and expectations.
dennis w
dennis w (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月22日
Juda
Juda (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
Nice location
Nice room, food buffet was okay
Michael
Michael (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月15日
George
George (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月14日
yiyun
yiyun (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月3日
Kiara
Kiara (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
scott
scott (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月3日
I have been to numerous Holiday Inns and this has ended like the others. I reserved 2 rooms, the first was clean and fine, the second had several blood drops on the heavy comforter on both beds of the smaller room. The bed also had small bits of hair on it. The pool was out of service as they always seem to be at these hotels and with 3 small kids i was again disappointed. There were pieces of exercise equipment that were broken in the hallway as well clogging up the first floor. The breakfast was over priced for the food. And to validate my stay i was in room 533, 518 on September 2. Seems like if a want a quality stay i need to pick a different hotel.
Joseph
Joseph (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
Nice clean hotel would definitely recommend
jennifer
jennifer (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月28日
The area it was in was moderate but the shower curtain was missing and the electric car chargers charged a fee when they were finished. To avoid the fee I would have had to go out at 230 am to move my car. When I informed the front desk of the missing shower curtain I was not offered an apology but was simply told management would be informed.