2/10 欠佳
2025 年 11 月 28 日
Unfortunately, I must agree with several people I cannot recommend the Comfort Suites Inn in Sumter. Our stay was horrible! Ended up leaving and staying elsewhere. Right away the key cards would not work; I had to swipe a multitude of times. The door looked like someone tried to pry it open with a sharp object. The Room Had Some Kind Of Smell. At the time, when a reservation was being made online it should be mentioned that hotel is under reservation. The pool was extremely cold, even though it stated it's a heated pool online. I have found the staff and or management to be less the honest about booking of rooms.My reservation show a king suite with a king size bed and a sleeper sofa, they gave me a suite with a queen size bed, when I checked in Autumn said the room was chosen by availability…So why does my receipt say king size bed . Hmmmm the guy at the front desk try to tell me, that there are different size king bed!!! His words exactly “I don’t know what size your king is at home but king size beds varies. Oh. I forgot about the hot water there was none, when I went to the front desk to complain the man at the desk said I had to wait a while for the water to get hot! I ran the water for 15 minutes and still no hot water. My stay here was by far the worst I ever experienced in any hotel in my life. Then the man at the front desk was happy to tell me since I was moving to another hotel they would not be refunding my money, per his manager.
Martha
Martha (1 晚家庭旅程)
Hotels.com 真實旅客評價
