Staff and service was great! But the floor in the room was not cleaned or vacuumed! Left dirty glasses which I washed. Had to ask for breakfast menu every night!
Vicki
Vicki (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Always a great experience.
Drew
Drew (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月10日
Great hotel!
Really nice hotel. Super “fancy” place. Really nice bar and restaurant. Great food and drinks but expensive. Nothing complementary here, everything costs. Room very nice and clean but a couple odd things like an empty water bottle left in the room.
Eric
Eric (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
Janielle at the reception/check-in was particularly helpful and professional.
STEPHEN
STEPHEN (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月29日
I have stayed at this hotel many times. I have always enjoyed my stay except on the last occasion. The room had wall paper peeling off the walls. I had to call four times to get ahold of someone to order in-room dining. Throughout the night I heard the constant hum of a vacuum. I have no idea whether it was a vacuum or something else.
David
David (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Room service was very fast
Ron
Ron (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月18日
Muhammad
Muhammad (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月11日
I booked this room, a wheelchair accessible room with roll-in shower, in November of 2023 for a stay in August of 2024 because I know that there are always fewer accessible rooms in any hotel and wanted to be certain I was able to secure the accommodations I needed. At 7:45pm on the day I was to check-in I received a call from the hotel stating they had given away my accessible room with a roll-in shower. Essentially letting me know I was out of luck and there was nothing they could do. I requested they keep my reservation and find a solution before I arrived since this was not my fault. Arrived at the hotel at midnight after attending a concert at Ford Field to be told they had an “accessible room” with “walk-in” shower for me. When I asked what the difference between a roll-in and walk-in shower was they could not tell me. They took me to the room so I could see it before proceeding and they had essentially stuck a transfer shower bench into a shower with a step and glass enclosure doors and were trying to pass it off as an accessible room. The bathroom had no grab bars or accessibility features except for the shower bench they placed inside the shower that could not be used as intended due to the doors and step and lack of grab bars. I refused the room. It’s unacceptable that an accessible room with specific accessibility features can be listed on Expedia and confirmed upon booking and yet NOT be available upon arrival and this happens repeatedly!!
KELLY
KELLY (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
Templar
Templar (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月28日
I made the mistake not to check location when I booked, the place is beautiful but they could not give me information of things to do in the area. There were not a concierge or any recommendations of where to go or do in Detroit.
Khalil
Khalil (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月22日
Wissam
Wissam (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月21日
Walter
Walter (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月19日
Amazing
ELTON PAUL ANDRES
ELTON PAUL ANDRES (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月19日
The staff was very friendly and responsive. We would definitely stay here again and recommend it to others!
Carrie
Carrie (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月16日
Wry nice location . Quiet and room was clean
Bertha
Bertha (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月15日
Hotel is beautiful. Check in was not timely. We were told we could check in at 3 pm for early check in. Arrived 3:30 and waited till 5:30 for our room.
jane
jane (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月14日
Overall an excellent hotel. The only issue I found was you could hear the other doors closing in the hall. I would not hesitate to stay again.