It was a good trip. I wish it was made clear how to reserve a room on the adults only section in the Hotels.com website.
Morgan
Morgan (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年9月23日
Came as a large party, didn’t accommodate at all. Dining reservations not accommodated despite booking ahead. Poor service at poolside. Had food one day by the pool but refused the next until manager contacted. Asked for additional beer in the room and told that was an up charge. It all included for gods sake! Really?? Fun with friends but totally disappointed with resort. Put in family section despite reservations showing adult side and wanted additional 300$ for adult side?? For what? Same amenities. Had to get management involved again. That’s not what vacation should be about. There should be no stress, especially in an all inclusive . We had 20 people come. I guess the money we spent didn’t really matter once you get there
Daniel
Daniel (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Instalaciones bonitas, áreas para toda la familia, comida muy rica, la única observación es que la barra libre es de muy mala calidad.
SALVADOR
SALVADOR (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月18日
Jose Miguel
Jose Miguel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
Birthday trip
It’s a very nice place to go with friends.
Kristie
Kristie (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月22日
Habitación necesita mantenimiento
Llegamos temprano y la verdad si nos fue bien.
Pero la verdad la habitación que nos tocó le falta mantenimiento pero fue lo único la verdad el hotel
Está muy bueno en todo lo demás.
Marcial
Marcial (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月21日
50th Birthday
Spent a week with wife and friends for my 50th birthday. Resort was very nice, with an excellent, friendly staff. The food and drinks were great and we all had a lovely time.
Paul
Paul (7 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月19日
Juan Pablo
Juan Pablo (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月17日
¡Excelente opción en Costa Mujeres! Esperamos regresar pronto
Cecy
Cecy (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月16日
Desmond
Desmond (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月13日
The property itself was great, however they do not spray for mosquitos so expect to get tons of mosquito bites. Us along with everyone we saw at the resort had many bites. We usually go to resorts twice a year and this rarely happens so I’m not sure if it’s an anomaly but it was not a good feeling with kids upset and scratching all day long with red bumps all over them.
Amita
Amita (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月11日
Beckie
Beckie (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
All the staff was fantastic
George
George (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月8日
Nice family resort.
Mary
Mary (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月8日
The resort has an awesome beach. It’s a nice family resort with a lot of amenities for everyone.
Silvia
Silvia (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月5日
Staff calls are frecuently and disturb privacy
Raul
Raul (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月4日
Throughout the entire time we had an excellent time from the service, the food and the facilities, everything was very tidy and clean.
Steven
Steven (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月2日
Dominic
Dominic (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月2日
This resort is just OK. Entertainment is mediocre, food was horrible. Room was damp, it felt like my bed was wet. There was a very strong smell of mold. Room service was unavailable almost my entire stay. The time that I did actually get room service it took 2hrs to receive my food. Signs posted saying pools were open until 7pm but they closed them at 5 every day with no explanation. Staff is constantly trying to upsell you or convince you to take a timeshare tour. Nothing to do at night. Please don’t be hungry at night, if so you’ll starve until morning. I don’t think this place is worth the money and will not return. If you’re a traveler and have anything else to compare this to I think you’ll be highly disappointed. Oh and I almost forgot, the water in the bathroom comes out of the faucet and shower BROWN! You have to let it run for a few to clear up!
Olulowo
Olulowo (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月2日
DAYAGNA
DAYAGNA (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月2日
Property was beautiful
Kelly
Kelly (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月1日
There where only two thing I don’t like about the hotel The rooms where not very clean,and you have to make reservation for all the restaurant and where always booked.Other than that everything was very good