The suite is too small, sitting area, bedroom and bathroom, however my daughters bedroom was better than my suite size wise and more comfortable. Didn’t like it at all.
Naemah
4 晚家庭旅程
10/10
Valeriy
4 晚行程
2/10
Due to a late cancellation, I was offered a one day penalty which I was fine with. Due to connection issues with the Hotels app, Hotels did not honor the refund claiming the hotel management wouldn't allow for the partial refund. I send an email with all communication where the hotel agreed to a partial refund to Hotel.com and the Luxury Collection Hotel that went unanswered. Long time customer of Hotels and the Marriot brand. Horrible display of customer service.
Mike
4 晚家庭旅程
10/10
Maria
1 晚行程
10/10
Julie
2 晚家庭旅程
10/10
DAVID J
3 晚行程
8/10
Hôtel très bien situé. Personnel au top. Chambres spacieuses et propres. Les chambres dans les étages donnent une vue sur Central Park!
Nicolas
3 晚行程
10/10
Sunil
5 晚商務旅程
10/10
Fatima
3 晚家庭旅程
10/10
Taylor
3 晚行程
10/10
Pleasantly surprised after reading decidedly mixed reviews regarding service. I was warmly greeted, front desk staff was knowledgeable and efficient and eager to help. All staff was attentive and made an effort to provide good service. My junior suite was clean, well appointed and well stocked. Housekeeping was excellent. Never lacked for anything as towels, coffee, water etc were all restocked throughout the day. Dabble bar tenders make great cocktails. The only negatives were bed sheets were unexpectedly rough while pillow cases were nice and soft. The restaurant has an awkward closure between breakfast and lunch service which was inconvenient and a little annoying to observe diners lingering over coffee and breakfast as you're turned away.
真實旅客
2 晚行程
10/10
They do a very solid job
Also very welcoming and pleasant
Johan
1 晚商務旅程
8/10
Great location. Could have been a little cleaner. Found someones contact lens on the bathroom floor. Shower leaking on bathroom floor wanted expected either, had to use towels to soak it up.
Adam
2 晚家庭旅程
10/10
Excelente. Ótima localização.
Fernando
8 晚家庭旅程
10/10
Amazing, room size , cleanliness, location I don’t have enough words to share my pleasure! This is our new hotel every time we come tot the city!