Valet lost keys for rental car causing us to be late for an appointment. Shower handle did not work. HVAC was either freezing or unbearably hot. Staff was nice but this place was a disaster and the GM did not seam to care.
Nicholas
Nicholas (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Andrea
Andrea (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Tommy
Tommy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月13日
Craig
Craig (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Great stay!
Check in process was easy, staff, valet, cleaners were all friendly and courteous.
Rooms a bit dated but great overall.
Felipe
Felipe (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Stacey
Stacey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Awesome
Excellent stay allowed us to check in early with no additional charges warm cookies great experience.
jacqueline
jacqueline (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Loraine
Loraine (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Tavoy
Tavoy (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月23日
Hiroyuki
Hiroyuki (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月8日
The hotel is okay and close to all. It’s just a little pricey being there’s no ref in the room and hot water is very slow. Only one chair in the room for the price.
Mimi
Mimi (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月7日
First rooms x 3 were tired, dirty and old, after complaining and getting moved, they were ok.
Suzanne
Suzanne (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
Adrianna
Adrianna (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月29日
Where do i begin.... for starters i paid for 2 double beds. When i called down to the front desk to ask them if we could switch to what i had a reservation for, they said they had no more rooms and quickly hung up. The rooms and lobby were unvacuumed and dirty. The smell of weed as soon as you walked in the loby by the valet station was over whelming. The rooms need to be updated. Everything was broken or all scratched up. Carpets are stained. The fire alarm went off at midnight and we had to stay in the lobby for over an hour with people complaining and yelling. Theres 0 free parking. Had to pay 32.00 a day for valet. We we got our car back, the radio was blaring, the temp was changed and there were 20 miles put on the car. But of course no one knew how that happened. Most unfriendly cuatomer service. Only thing and i mean only decent about this place is the location. Will not be back!!
Ellie
Ellie (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月22日
Had our 1st stay here with my sept 17th for 5 nights.
Loved this hotel ,room was very spacious,clean and had everything we needed.
The staff were super friendly &helpful ,lamp didnt work in the room and we reported it and someone fixed it immediately.
The restaurant on site was lovely and the food excellent and again the waiters were very friendly.
The doubletree is very convenient for the redbirds baseball stadium as its right across the road.
Also close is peabody hotel & Beale street.
Will definitely stay here again when we return to memphis.
pamela
pamela (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月22日
jeffrey
jeffrey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月11日
Comfortable room and helpful staff
glen
glen (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月10日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月10日
Great
Don
Don (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月10日
Wendy
Wendy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月9日
staycation
the front desk lady was nice but the service was slow and unfamiliar. Took an hour to get clean towels. was not told that i needed to request for my room to be cleaned. And my room was not clean prior to me checking in. Tub was full of candy wrappers.