No central AC in hotel, but rather there was a wall unit that makes really loud noises. Security is also non-existent in this hotel. You can get to any floor without a guest room key, and you can even enter from the garage directly to the guest floors without a guest key. There were displaced people in the lobby at checkout at 7am and the staff did not appear concerned. Also, I was there for 3 nights and only received housekeeping service once. The coffee shop is closed, but there is no signage explaining that and the website still advertises a coffee bar serving Starbucks coffee. The restaurant is advertised as open until 10pm, but in fact closes much earlier around 8am.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月2日
Stefan
Stefan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Anthony
Anthony (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
Pretty nice
Acelia
Acelia (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月22日
Hallways smelled, our bathroom floors were dirty.
Comforter had crusty stains, dead roach on floor
Julie
Julie (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月22日
Check in staff member was short, rude, and abrupt during busy check in time for FSU Family Weekend. Questions I had about valet and the property were ignored but she passively aggressively offered cookies and water instead. A little bit of genuine friendliness or simple courtesy could have gone a long way, given the very dilapidated and old state of the hotel itself. Will not stay here again.
Lori
Lori (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月21日
Tracy
Tracy (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月19日
This hotel needs a complete clean and overhaul. The ceiling was peeling in my bathroom, the temperature was either freezing or hot, the carpet felt damp. The furniture is very worn.
Emily
Emily (2 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月15日
The bathroom needs bleach in the shower. Lots of mold. The toilet needs to be tightened. It was so loose I thought it was going to tip over. The little cafe they had was never opened when we were there and it would have been nice to get a cup of coffee or a sandwich or danish. The restaurant was only serving a Buffett breakfast which was too much food for me. Couldn’t order off the menu.
Lisa
Lisa (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月7日
Very dated rooms. Old A/C units. No ventilation within bathroom. Furniture is very old. TV channels does not work. Bathroom door does not open/close properly.
Leopoldo
Leopoldo (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月5日
Melissa
Melissa (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月28日
Had to call the police as a strange man knocked on the door. Appeared to be heavily intoxicated. Frightened my family. Never again.
Joe
Joe (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月25日
Old dated hotel
The fire alarm went off two days in a row at 5:26 am there was no staff to direct the customers, we sat outside until 6:30 am without any directions or any feedback from the hotel employees
Juan
Juan (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月25日
Could not find my reservation and took some time to find it my name was reserved incorrectly. Room OK but needs updating.
McAllister
McAllister (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月24日
Kevin
Kevin (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月24日
The hotel has deteriorated and after this visit I will no longer stay here again. It is more of a motel status.
Elaine
Elaine (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月20日
Lack of service, did not replace towels, had no room service, ceiling chipping in the bathroom, did not respond for a room request of towels. Surprised by big bug in the bathroom. Called in the a.m. to request towels again and we never got any so we used our dirty ones. Couldn’t wait to check out. The best part of the hotel is the lobby and the Designer fragrance smell. Once you get on the elevator, it’s downhill from there..
Robert
Robert (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月19日
Dailen
Dailen (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月19日
Null
Davide
Davide (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月18日
The bathrooms need an update asap, shower head didn’t have water pressure took forever to take a shower. Rooms have mold , location is great and front desk