Outdated rusty bathroom. Unable to use shower or bath comfortably due to problems with hot water. Uncomfortable hard mattress. Old damp windows. Drinks at bar were very overpriced.
Only one bright side - Very nice breakfast with plenty of choice
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Deryl
Deryl (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月14日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月8日
Nice hotel
Nice hotel
Robert
Robert (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月5日
Simon
Simon (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Sian
Sian (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Usha
Usha (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月14日
Good but not great
Staff service was fantastic, the rooms were good, however I was in a handicap room which wasn't a problem but due to the way the hotel is structured, again a good thing, the handicap room is closest to the reception area so at night and morning there was a relative constant footfall of guests passing the room, not being noisy but not being quiet either. potentially could do with additional soundproofing for this room.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Poorly stocked bar
Two night stay overall good.
Much improved device and food compared to our stay two years ago.
If the menu for food is important to you then be aware that the menu on the web covers samples from across all the mercure hotels . Some items are not available in Swansea
The same is true of the bar stock. No alcohol free beers available. So much for encouraging no drink and driving prior to Christmas
robert
robert (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月31日
Not very impressed
The bathroom sink tap is stiff and squeaky. The fan sounds like it hasn't got long to live. There are stains on the bedroom carpet.
I had to request a blanket as the duvet was much too hot in the night. A blanket should be provided in rooms so that guests have the option to use whichever they prefer. As it was, I endured the first night poor quality sleep and was provided with a blanket for the second night.
On the positive side the beds are comfortable and Niall, the chap at the front desk was helpful and pleasant.
That said, I wouldn't recommend this hotel to anyone I know who was planning to visit Swansea. The remote location from the town centre is also a factor why I wouldn't endorse this hotel.
For what I was charged - £214 for two nights - I was expecting more.
ELIOT
ELIOT (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月29日
Basic rooms
Main bar area is decorated really nice. That is where the positives end.
Bedrooms are dated and dirty. In desperate need of an update.
Laura
Laura (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Perfect in every respect. Will definitely come back
SUSAN
SUSAN (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月26日
Talfan
Talfan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
..
Md Tanzirul
Md Tanzirul (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月18日
Mohammed
Mohammed (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月17日
Nice hotel
Nice hotel in a convenient location. Room nice and clean and comfortable.
Vicky
Vicky (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月17日
Good location
Above average hotel, stayed a few times for work. Always friendly staff and clean room.
Vicky
Vicky (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Swansea visit
Family friendly and were welcoming of our pet dog
s
s (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Everything was perfect
Howard
Howard (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月12日
Very poor experience, wouldn’t recommend.
Very poor. The lobby has clearly had an upgrade but is misleading. The room was very tired. Cool shower, very weak no pressure. Couldn’t change the temperature in the room as no thermostat. Breakfast , eggs were like solid plastic and inedible all had clearly not been refreshed for a while and breakfast was packed up half an hour early whilst eating (although was asked if I had had enough to be fair) and breakfast lights turned off which was a poor experience.
Rebecca
Rebecca (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Simon
Simon (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月7日
LISA
LISA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
staff were helpful polite rooms clean and had everything you needed only thin wrong in our room the phone didn't work.The food menu was good as was the food.Breakfast
had everything you could have wanted.Would use again and recommend. Only thing missing at hotel no charginging points for electric cars not a big thing for me but for other people could be.