Unacceptable to be "walked" on first night stay. Cannot even talk to a rep, had to discuss only via chat. And now i have a pending charge from the hotel i got walked to and the room smelledand toilet seat was falling off. This better be dealt with in a timely fashion. I'd like a phone call to discuss my displeasure. TY
Christopher
Christopher (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Deetrick
Deetrick (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
The noise was unbearable at times from the construction outside. I didn’t get a lot of rest and I came to get a break.
Lakisa
Lakisa (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月10日
Would not stay here again.
We choose this for the indoor pool. It was. It was closed. They were doing construction and super loud every day at 7am. $40 a day to park. Our room was so small the luggage cart couldn’t even fit in to unload it. The room was also laid out terrible. The TV was behind a wardrobe closet so we could not see it from the bed.
Lendy
Lendy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
jarriel
jarriel (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月5日
Ulrika
Ulrika (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月4日
The shower was not cleaned properly. There were several long strings of hair left in the shower
Darrell
Darrell (2 晚友伴旅程)
CheapTickets 真實旅客評價
8/10 很好
2024年10月28日
Everything was beautiful & nice and the staff were wonderful. The only thing that I absolutely hate about this hotel is they only have valet parking for $40 a night unless you go park in a deck in the area which honestly was cheaper. I’m not a big fan of hotels making you pay to park on the premises & never have been. Hotels shouldn’t charge their customers to park but I understand the business. Overall wonderful stay & nice views!!
Tyler
Tyler (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月25日
Why do y NOT have free hot coffee in the lobby?! This is one of the few in buckhead who doesn’t. The little coffee maker in the room produces doesn’t cut it
john
john (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月23日
Jennifer
Jennifer (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月22日
The mattress in my room was far too soft and floppy, lacking the support needed for a comfortable night’s sleep. It made it difficult to rest properly, and I woke up feeling less refreshed. I would suggest upgrading the mattresses or offering guests the option for a room upgrade if they prefer a firmer bed.
Despite this issue, I have to commend the hotel on its beautiful common areas and the friendly, professional staff. With improvements to the room comfort, this hotel could offer a much better overall experience.
Guillermo
Guillermo (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月16日
Nice area
Nicole
Nicole (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月7日
Not worth the price
Heater /air didn’t work
Doing renovations loud noise at 8am
Pool too murky to swim in
Shameim
Shameim (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月1日
Very noisy in the hallway
Faith
Faith (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Lydia
Lydia (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月30日
The hotel was under repair and renovation. Signed up for daily breakfast, paid $12 per person per day, but the breakfast area was full of giant boxes used in the repairs. Heard construction banging on the walls when in our room until 6pm. The valet never went to get our car until we were downstairs. Not worth $40 per day. Really third rate service and amenities. Never again here. Marriott should be ashamed. Place should have been closed. Listing should have told us about repair work
Neil
Neil (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月30日
We were not notified that we wouldn't have water. We got back from a concert at 11:30pm and I was in the shower when the water was turned off. I had to figure out how to get soap off of myself with no water. The water was off for multiple hours.
Autumn
Autumn (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月27日
Charles Edward
Charles Edward (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月25日
Carter
Carter (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月25日
This is nice and central when I come to Atlanta. Would appreciate it if the rooms could get a refresh soon
Hilary
Hilary (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月23日
The property was great housekeeping needs to do better
Angeline
Angeline (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
The only downside was parking. Self park was a little walk.