Because of the parking problem, I went to bed at 2 a.m. Because of the attitude of the other party in handling the problem, I left a message to the hotel on Google. The hotel replied that they had no problem. Being rude and providing a solution are two different things. It is not rude just because the solution is unreasonable. I talked to the girl at the front desk, but she ignored me. It was like they didn't care about anything after you paid! An Indian lady's attitude was relatively good. Don't book such a hotel when traveling! I would rather spend more money than have trouble. I only slept for six hours. It was really a disaster.
Yi
Yi (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 8 月 13 日
Holly
Holly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
CHRISTY
CHRISTY (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Very clean and convenient
Don
Don (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Vacation
We always love this hotel!
JEROMY
JEROMY (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Nice and clean
The Hotel has been renovated and is beautiful. Very nice place to stay.
Sheila
Sheila (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 8 日
Great location, comfortable room. Balcony sucked though….. you were looking into a parking garage
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
I like staying everything standing there for four years. I also did another review and video on social media about how much I love the hotel. The only thing I was disappointed in this time is that the pool was not ready for swimming it needs to be cleaned, but other than that, everything is perfect in the staff is amazing.
RODNEY
RODNEY (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Anniversary celebration.
Nice property. Right in the middle of all the action. Remodeled and clean. We even got a chance to enjoy the pool. Only knock, would be the parking and no views.
Richard
Richard (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Sondra
Sondra (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
We have found our new hotel ... close to everything on the strip
jan
jan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Misty
Misty (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
casey
casey (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Great Hotel, Great location!!!!
This hotel is in a great location. The strip is walking distance. Lots of different food options walking distance also. The beds were comfortable and the a/c was the best I've ever had in a room. The staff was super nice. I would definitely stay here again.
Tina
Tina (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Hotel was very clean and in the middle of gatlinburg downtown. Reasonable priced
Rod
Rod (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Clean
Clean and convenient
Cassandra
Cassandra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Nice
Nothing fancy but clean and nice workers
Cassandra
Cassandra (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
Would Stay Again
Great place to stay on Gatlinburg's main strip. Almost right in the middle and within walking distance of great shopping, a ton of food choices, Ripley Aquarium, and all the attractions Gatlinburg has to offer. Would have given 5 stars but the bathroom in the king bed rooms is smaller than some other hotels in the area and TV did not work, took 2 calls for someone to come fix it. Otherwise perfect place to stay if you want to leave your car at the hotel which is highly recommended, and leasurely enjoy you're walk down Gatlinburg's main street. Don't want to forget to say that the front office staff at check in and out were very friendly.
Marc
Marc (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 29 日
Not what we expected
I don’t believe they had food options unless you count vending machines and coffee in the lobby. The room was comfortable. It had one desk type chair for sitting. With four people in our room the table not place to sit was on the beds. The refrigerator was not cold, so any beverages or food we brought couldnt be kept cold. When we arrived there was no shampoo or conditioner in the bathroom. I went to the front desk and they supplied me with shampoo, but they didn’t have conditioner. The pool needed cleaning but the kids had fun swimming until a group of college aged guys and a girl showed up drinking (out of glass containers) and being rowdy and chased our kids out of the pool. Ultimately one of them ended up hitting his head on the side of the pool and splitting his head open. Due to the blood in the pool and on the deck, the pool was closed most of the second day of our stay. The daytime staff at the front desk was scarce when we needed assistance. We later found out the gentleman who worked there was often outside chatting with other employees and that was why we weren’t being helped. Overall our stay was disappointing for a Hotel in the heart of Gatlinburg.
Robin
Robin (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Matthew
Matthew (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
Nice budget friendly hotel
George
George (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
Parking is limited but the hotel was great for the price and location