It was my birthday, we evacuated from the hurricane Milton. We had no shower. It didn’t work. I told the desk. They didn’t do anything. Didn’t offer to move us. Didn’t offer a discount. Nothing. We got power first thing the next morning and left.
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Perfect place to evacuate too. Thank you Tideline
We evacuated from Fort Myers due to Hurricane Milton. I can not say enough about the staff and employees at this hotel. They were amazing
Constance
Constance (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
This is a GREAT property! It’s right on the beach and has a private beach. I was upgraded to an ocean view which was a great surprise.
I had breakfast and dinner at the hotel’s restaurant Brandon’s and loved the food. The French toast for breakfast was incredible.
Would definitely come back and bring my family.
Kayti
Kayti (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Liad
Liad (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Leroy
Leroy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月14日
Amazing hotel and staff
Victoria
Victoria (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
It was wonderful and the staff was very attentive the pet friendly was the cherry on top. Would go back anytit
Priscila
Priscila (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
The pool area and beach front terrace were both designed beautifully. The lobby and restaurant as well with luxurious materials and furniture. This would be perfect for a destination wedding, party or conference. The staff was very helpful and friendly.
Cesar
Cesar (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月17日
Very nice room and views.
Keisha
Keisha (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月7日
Hotel needs better front desk service
Let me start off by saying that the staff that works the beach area and bar area upstairs is phenomenal and they are running a tight ship however, the front desk and interior the rooms need some help. They did go through a new renovation but my room air-conditioning wasn’t work when I checked in, and the ceiling was peeling off in both rooms that. I also felt like for a resort stay even though it’s the middle of the summer the staff was not appropriately matched for service.
Melanie
Melanie (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月5日
Very good overall!!
Pablo
Pablo (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月21日
Todo muy comfortable, lo único que el bar cierra muy temprano debería durar al menos hasta las 12 pero la atención súper todos los chicos lazy, odi y shenoa. Todos super!
Maria
Maria (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月20日
matt
matt (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月16日
Aaron
Aaron (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月9日
My fiancé recently opened a business in Palm Beach area and i went med to explore the hotels. I said this was in Palm Beach reasonably priced at $405 per night and we went to dinner at Buccan which i did enjoy. After dinner we headed to the hotel for our stay and before booking we said let’s just do 1 night to see if the hotel was worth it or go back to another one we were staying at in West Palm. So let’s say …
1. Arriving at 11:15pm no valet… understandable it’s late
2. before getting to our room he said let me know if the room is clean or if you want me to change it. I said why would your book me a bad room? I would change it now .. he said no it’s open so it’s clean just making sure. I said ok
3. Get to the room it’s smells me thinking maybe they just put the AC on.
4. I always book a room with a balcony. nope no balcony. I called 2x at the front desk no response so i went downstairs
5. I told him i booked a room with a balcony he argued and said no i didn’t. Then i showed him my reservation and he said oh we don’t have room with pool view with balcony. I said well i paid extra for it. can you get me a room with a balcony
5. Gives me a room with side ocean view with balcony and says it’s a favor for you i won’t charge you the extra. I said what extra i paid for a balcony and I’m just sleeping - I’m only enjoying 3 hours as check out is at 11am. (Horrible)
6. I slept - came in the morning and walk around the area around 8am. Went to the gym the elliptical didn’t work.
Santa
Santa (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月8日
JULIET
JULIET (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月8日
Really great property for the $$. Very clean and reasonably priced. Great staff