My stay was great! The billing is why I am dissatisfied. I booked through hotels.com and was charged for the room in full. A holding fee was placed on my account which was fine but when it was time to checkout that’s when the problem began. For some reason I was being charged again for the room
I paid for in full with hotels .com. Issue not resolved and was given a card and told Manager doesn’t return until the next week.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月8日
"I was quite surprised by the lack of cleanliness at the Marriott. There was food left in the fridge and trash in the room. I had to clean the bathroom myself, and room service only came on my third day at 5 PM to ask if I needed anything. There was a time when Marriott was considered top-tier, but now I feel it's necessary to read reviews before booking."
Carmen
Carmen (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Latasha
Latasha (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月10日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月5日
Being woke up to fiGHTING and screaming from upstairs. The building was old and not to the standards. Lobby was dated and they were extended stay guest. Had I had known I would have not booked.Also loud music being played early in the AM
terrence
terrence (5 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
Property is not updated, and not kept up to high standards, not as clean lot of dust and areas not as clean. I had to clean some areas like toilet near floor had stains, had to clean table top in kitchen very sticky.
Darryl
Darryl (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月3日
Larry
Larry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Luis Alberto Valle
Luis Alberto Valle (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月29日
Nice Long Term Stay Hotel
Nice rooms for the price. The kitchenette is nice for long term stays.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
H Yvonne
H Yvonne (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Carlos
Carlos (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Staff was excellent an accommodating
Donald
Donald (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月21日
There was no plates, silverware, cooking pans or anything to cook with. That’s why I get a room with a kitchen to cook. Found dried dog poop under the couch as I moved the couch to find my slipper poop was so dry and crumpled up. Very nasty
Angelica
Angelica (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月20日
The kitchenette was cool. Super clean full-size fridge and all. That's it. The hightop chairs had scratches in the backs of them. The couch had white stains. THAT BATHROOM WAS TERRIBLE! Mildew in the shower. Chipped paint on the tub that could be mistaken for mildew. Hair on the floor. Hair in the sink. ONE face towel in the room. I was too tired to complain to front desk. The day i had was terrible. It was unfair for me to check into a room like that. Never returning.
Deana
Deana (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月9日
I called the office to complain and the person there was with bad attitude I left with out getting my refund after one hours being there I could not stand the smell and there was spider in the shower and I have photos how moldy the place was
Munthr
Munthr (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月30日
Eli
Eli (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
Joe
Joe (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月15日
A room Too dirty to clean
Our room was in disrepair and a family's members took was only slightly better. Heavily stained furniture and carpet, including the pull out bed mattress. Room had the odor of a pee accident that was cleaned but needs cleaned again. Very few dishes provided (a set of 2 or 4 is standard for an Inn). The staff were lovely and attentive. I wish they worked for management that kept the hotel in better shape. It needs some major updating.
Adrienne
Adrienne (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月8日
Not terrible. Acceptably clean. But we booked for three guests and there were no sheets or blanket supplied for the sofa bed. Had to ask. Also the shower knob malfunctioned and we were unable to turn the temperature down, then it got stuck on! Not worth the money i paid for the room.
Melissa
Melissa (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月6日
The staff is very engaging and friendly. The unit was clean and pleasant. The problems that caused a lower review were the pool and Internet TV being out of service. Nonetheless a pleasant stay.